Director, Product Management, Agentic Commerce

MasterCard • New York City, NY

87d • $178,000 - $284,000

About The Position

The Mastercard Checkout Solutions team is looking for a Director, Product Management, Agentic Commerce to bring Mastercard's flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Our team leads Mastercard's efforts to build and scale digital payment products that enable commerce across devices, contexts, and geographies. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard's technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure and inclusive payments. The Director, Product Management, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets. Success in this endeavor will mean delivering a familiar and accessible consumer payment experience using a combination of Mastercard's technology platforms, driving adoption of secure digital payments to new contexts, interfaces, and market segments.

Requirements

• High level of fluency in AI, including deep technology foundations and thorough industry awareness.
• Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication.
• Awareness and understanding of Mastercard's key customers, partners, and external stakeholders.
• Comfortable rapidly absorbing large volumes of complex business and technical knowledge.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence.
• Comfortable communicating strategy, project status, and complex ideas to executive leadership.
• Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
• Bachelor's degree required.
• Strong written and verbal communication skills.

Responsibilities

• Act as the business owner for a key pillar of Mastercard's flagship agentic commerce product and lead its journey to market.
• Collaborate with internal stakeholders, building a coalition to progress the product through the first phases of its lifecycle with a vision and objective of rapidly achieving scale.
• Interface regularly with external customers and stakeholders, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers.
• Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions.
• Build enthusiasm around this value proposition among key stakeholders and work with the communications & sales teams to create corresponding sales and training materials.
• Lead the commercial strategy for the product, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections.
• Define and execute the strategy for development, pilot, go-to-market, and scaling of the product.
• Act as the central, global point of contact for strategic coordination among counterparts in each target region.
• Provide direct support as each of these teams drives product adoption among customers in their market.
• Build and maintain a global customer pipeline and support regional delivery teams to onboard customers.
• Plan & track product performance and develop product enhancements to address emerging customer requirements or scale customer adoption.
• Support adjacent products, and drive development of new products and features.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Gender-inclusive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree