Director, Product Management (Accounts)
About The Position
The Director, Product Management for the Accounts and Investigations group will lead a high-performing product team and own the strategy, roadmap, and execution for these core capabilities. This role requires a visionary leader who is adept at multi-tasking, managing product portfolios, and leading cross-functional teams to drive product innovation and market success. The Director will be responsible for the end-to-end management of the product lifecycle, from conception through release and continuous improvement. You will shape the Ascend Accounts Reference product to power digital account opening and ongoing account management—streamlining onboarding, reducing friction and NIGO, and ensuring accurate, auditable account data through seamless integrations. You will also lead our Investigations service to help Apex and clients meet CIP/CDD obligations via identity verification, sanctions/PEP/adverse media screening, and risk assessment that improve match quality, cut false positives, and speed case resolution. We are needing someone to be based in either Austin or Chicago.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
- 10 years in product management.
- 5 years of leadership experience overseeing a product management team in a high tech or related industry
- Leadership: Ability to inspire, motivate, and lead a team towards achieving strategic objectives.
- Communication: Excellent oral and written communication skills, with the ability to articulate complex product strategies to cross-functional teams and executive stakeholders.
- Analytical Thinking: Strong analytical and problem-solving abilities, with a proven track record of turning insights into actionable growth strategies.
- Creativity and Innovation: Ability to foster an environment of creativity and innovation, encouraging team members to explore new ideas and solutions.
- Project Management: Robust project management skills, with experience managing timelines, budgets, and project risks.
Nice To Haves
- Master’s degree in Business Administration or a related discipline.
- Proven experience in managing product portfolios in technology markets.
- Demonstrated ability to develop and implement strategic plans and solutions.
- Excellent understanding of product management techniques, tools, and principles.
- Strong technical acumen with experience in software development, especially in Agile methodologies.
Responsibilities
- Strategic Planning and Vision: Develop and refine the product management strategy and vision, ensuring alignment with the broader business strategy. Create and maintain a product roadmap that communicates the vision and priorities to all key stakeholders.
- Team Leadership and Development: Manage and grow a team of product managers and related personnel, fostering a culture of innovation and high performance. Provide mentoring, coaching, performance reviews, and professional development for team members.
- Product Lifecycle Management: Oversee the planning, development, launch, and enhancement of products. Ensure that product managers are effectively managing the lifecycle of each product, addressing market demands, technology trends, and regulatory environments.
- Market Analysis: Analyze market trends, customer needs, and competitive offerings to identify opportunities for new products or improvements to existing products. Guide product managers in conducting customer and market research to validate and refine product concepts.
- Stakeholder Collaboration: Work closely with marketing, sales, engineering, and customer success teams to ensure that product strategies are well understood and supported across the organization. Serve as a product evangelist to build awareness and understanding.
- Financial and Resource Management: Develop and manage budgets related to product development. Ensure optimal allocation of resources to prioritize product opportunities that will deliver maximum value to the company.
- Performance Metrics: Define and analyze product performance metrics, and adjust strategies as needed to deliver on business goals.
Benefits
- healthcare benefits (medical, dental and vision, EAP)
- competitive PTO
- 401k match
- parental leave
- HSA contribution match
- paid subscription to the Calm app
- generous external learning and tuition reimbursement benefits
- hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
