Director, Product Innovation & Design - Olympic & Paralympic Games

On Location

81d • $108,750 - $145,000

About The Position

The Director, Product Innovation & Design is a senior member of the strategic and cross-functional planning team, overseeing the development and delivery of two areas of innovative hospitality products for the Los Angeles 2028 Olympic and Paralympic Games: Immersive Hospitality Packages (IHP) and New Innovative Assets (NIA). This role will serve as the primary lead for the design, development, strategic direction, and operational execution of these programs, while also supporting innovation and strategic commercial hospitality product design across On Location’s portfolio of offerings. This key position requires a strategic thinker and a hands-on leader who can foster an innovative, efficient, and profitable commercial product strategy through utilization of key assets and experiences. The Director will collaborate with internal and external constituents to strategize, plan, sell, manage and deliver an optimal guest experience.

Requirements

• Extensive experience with global events, major sporting events, teams and operations.
• Proven track record managing the entire lifecycle of a global event.
• Background in Operations, Venue Planning and Product Development.
• Skilled in strategic planning, budget management, guest services, and event operations.
• Exceptional communication and interpersonal skills.
• Strong leadership and team development abilities.

Responsibilities

• Lead strategic planning, commercialization, and operational management of NIA and IHP programs.
• Coordinate with OL and LA28 Functional Areas to ensure budget alignment and effective guest communication.
• Develop and execute a comprehensive operational framework for NIA/IHP concept development.
• Drive innovation and support On Location’s holistic commercial hospitality product portfolio.
• Provide leadership to NIA/IHP and other Special Projects with respect to team hiring and goal setting.
• Enhance capability to identify and track opportunities to improve quality across all product offerings.
• Provide leadership and support during LA28 marketing partner events and Organizing Committee meetings.
• Ensure effective communication and information sharing across functional areas.
• Prepare and distribute event materials, presentations, and communication for internal and external audiences.
• Collaborate with the Ticketing, Product Operations, and Digital Team on inventory management.
• Facilitate relationships with the IOC, International Sport Federations, LA28, vendors, and suppliers.
• Develop and implement best practices and operational efficiencies for program management.
• Support contract negotiations to secure venue use for NIA/IHP Olympics and Paralympics program-related needs.
• Develop the NIA/IHP program management operational budget.
• Oversee financial aspects, including program management operational budget management.
• Lead NIA/IHP staffing strategy and planning in coordination with Program Management.
• Mentor and support team members to achieve performance goals.
• Support planning and execution of site visit logistics including hotels, venues, and restaurants.

Benefits

• Health care
• Retirement
• Vacation and other paid time off
• Short- and long-term incentives
• Growth and developmental opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior