Director, Product and Brand Protection

Roche•South San Francisco, CA

3d•Remote

About The Position

As a Director of Product and Brand Protection, you will lead strategic and operational efforts to safeguard Genentech's products, supply chain, and patients from counterfeit and diverted products. You will build strategic relationships, represent Genentech in regulatory and enforcement discussions, oversee investigations, and drive innovative strategies for brand and product protection efforts. This role requires collaboration with diverse internal and external stakeholders to align on goals and implement plans that protect products across the supply chain. What you will be working on: Genentech is committed to ensuring the integrity of its supply chain while proactively addressing emerging threats to product security. In this role, you will partner with regulatory authorities, industry leaders, and enforcement agencies to combat counterfeit, diverted, and illegal imports. Your expertise will help safeguard patients and support the business by developing strategies to identify, prevent, and respond to pharmaceutical fraud and supply chain risks. Influence and build relationships: Build strategic relationships and negotiate outcomes with industry stakeholders, including manufacturers, trade groups, law enforcement officials, regulatory agencies (e.g., FDA, Interpol, Europol), market thought leaders, and industry partners. Industry leadership: Actively participate in global forums, industry meetings, and discussions to address challenges in protecting medicines, supply chains, and patients. Cybercrime investigations: Develop and execute robust online monitoring and enforcement strategies and oversee investigations of cybercrime activities across marketplaces, websites, and social media platforms. Collaborate with brand protection teams to analyze market surveillance and product authenticity. Policy engagement: Ability to respond to Congressional inquiries, provide testimony at Senate hearings, and engage with the FDA on enforcement and policy matters as required. Case triage: Conduct triage activities to link national and international cases involving healthcare fraud, counterfeiting, diversion, and illegal imports.

Requirements

You bring strong leadership and a cross-functional mindset to ensure the security of product and patient safety, leveraging your deep expertise in market protection and supply chain integrity.
You have a Bachelor's degree.
You have 10 years experience preferably gained in the pharmaceutical or related industry
You have 8 or more years experience with anti-counterfeit/cybercrime investigations and program management, law enforcement, compliance, regulatory or a related field
Experience working with law enforcement to ensure proper investigative and interviewing techniques, evidence collection, and preparation of cases for enforcement referral
Significant experience in anti-counterfeit and diversion strategies, supply chain protection, and market monitoring—preferably in the pharmaceutical or healthcare industries.
Proven ability to influence, negotiate, and build consensus with external stakeholders, including regulatory authorities, enforcement agencies, and industry organizations.
Experience leading cybercrime investigations across digital platforms.
Familiarity with policy engagement, including responding to Congressional inquiries and working with the FDA.
Expertise in developing and implementing large-scale strategies for product and brand protection across internal functions and external partners.
Business travel, by air or car, is required for internal and external business meetings as well as occasional international travel

Nice To Haves

Master’s Degree preferred
Experience with global counterfeit prevention efforts, including active participation in international initiatives such as Global Roche Anti-Counterfeit Committee.
Familiarity with digital technologies and serialization systems for supply chain security.
Understanding of federal laws and processes related to pharmaceutical protections, including track-and-trace regulations.
Familiarity with providing testimony in criminal and civil matters.
Ability to engage at House and Senate hearings to provide expert testimony if required.

Responsibilities

Serve as the U.S. lead for the Global Roche Anti-Counterfeit Commission (GRACC) and its sub-teams and act as the Genentech point of contact for counterfeit prevention strategies, goals, and plans for internal stakeholders and the external community.
Lead development and implementation of U.S. counterfeit prevention strategies across market preparation, response, and global alignment, coordinating with Legal, Regulatory, Quality, Supply Chain, and Corporate Security.
Stay current on counterfeit market trends and implications for Genentech; build and maintain relationships with external partners (manufacturers, regulators, affiliates, industry associations).
Represent Genentech in counterfeit prevention task forces, incident response, corrective actions, and stakeholder communication plans.
Conduct training on counterfeit prevention and Genentech’s product portfolio with federal, state, and local agencies.
Develop and implement internal policies, procedures, and controls to minimize product diversion and prevent counterfeit infiltration of the supply chain.
Provide technical guidance on authentication, labeling, and monitoring technologies; manage counterfeit research initiatives to inform strategy and tactics.
Lead investigations to identify and expose counterfeit, adulterated, or misbranded medicines, collaborating with law enforcement and federal, state, and local agencies.
Oversee investigative operations (undercover, online monitoring), develop training curriculum, and drive policy/legislative initiatives.

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