About The Position

At Fiserv, the Director, Product Account Executive II will lead a team that brings payments and commerce solutions to strategic enterprise clients, driving revenue, retention, and market expansion for Fiserv. You will partner with product, engineering, and go‑to‑market teams to shape offerings that solve complex client needs and accelerate adoption. This role focuses on scaling account strategy, commercial execution, and compliance alignment across large, multi‑year engagements.

Requirements

  • Experience in enterprise SaaS product go‑to‑market and product strategy for payments, financial services, or fintech platforms.
  • Experience in strategic account management and enterprise sales with proven success selling to C‑level stakeholders and closing multi‑year agreements.
  • Experience with payments industry standards and compliance, including PCI DSS and NACHA.
  • Experience with CRM and sales platforms, specifically Salesforce (Sales Cloud) and Salesforce CPQ.
  • Experience in contract negotiation, pricing strategy, and commercial deal structuring for enterprise agreements.
  • Bachelor's degree in Finance, Technology, Business Administration, or related discipline.

Responsibilities

  • Define and execute regional and enterprise account strategies to achieve revenue, renewal, and expansion targets for payment and fintech products.
  • Lead the Product Account Executive organization, setting quota, territories, and performance metrics; oversee hiring and staffing for the team.
  • Drive cross-functional GTM initiatives with Product, Marketing, Engineering, Client Success, Legal, and Finance to align roadmap, pricing, and launch activities.
  • Own complex sales cycles including RFP responses, procurement, procurement integration, and multi‑product enterprise contracts.
  • Negotiate commercial terms and contract structures in partnership with Legal and Finance to maximize margin while mitigating risk.
  • Monitor market, competitive, and regulatory changes to inform product positioning and compliance activities.
  • Manage post‑sale adoption handoffs and renewal strategies with Client Success and Implementation to maximize lifetime value.

Benefits

  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers’ extra effort with points used for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave
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