Director, Process Improvement

ICBDLauderdale Lakes, FL

About The Position

The Director of Process Improvement is a high-level strategic leader responsible for identifying, leading, and executing complex process improvement projects that drive significant financial and operational impact. This individual acts as a change agent, utilizing advanced statistical analysis to reduce defects, eliminate waste, and optimize workflows across the organization. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Requirements

  • Education: Bachelor’s degree in Business Administration, or a related technical field is required.
  • Experience: Minimum of 5–8 years of experience leading process improvement initiatives with a proven track record of delivering significant cost savings or quality improvements.
  • Technical Skills: Proficiency in statistical software, project management tools, and process mapping software (Visio).
  • Soft Skills: Exceptional leadership, communication, and interpersonal skills with the ability to influence stakeholders at all levels of the organization.

Nice To Haves

  • Certifications: Current Lean Six Sigma Black Belt Certification from a reputable organization (e.g., ASQ, IASSC) is highly desired.

Responsibilities

  • Project Leadership: Lead and execute high-impact projects utilizing proven Lean Six Sigma or other methodologies to achieve measurable business results.
  • Data Analysis: Lead root cause investigations to mitigate risks and prevent defect recurrence. Perform advanced statistical analysis to identify root causes of operational issues and validate improvement results.
  • Training & Mentorship: Facilitate training sessions and provide ongoing coaching to operational business leaders.
  • Strategic Alignment: Collaborate with senior leadership to identify improvement opportunities aligned with the company’s strategic goals and financial targets.
  • Change Management: Implement solutions to optimize workflow and reduce non-value-added activities.
  • Reporting: Develop and monitor key performance indicators (KPIs) and report project progress and financial savings to stakeholders.

Benefits

  • 21 paid days off (15 PTO days, increasing with tenure, plus 6 holidays)
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Medical, dental, vision, long-term disability, and life insurance
  • Generous 401(k) with up to 6% employer match
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