Director, Process Engineering

Caliber Collision • Lewisville, TX

1d

About The Position

Service Center CSCS TX Essential Duties and Responsibilities: · Team Leadership: Lead, mentor, and develop a team of process engineers, fostering a collaborative and high-performance work environment. Provide direction, guidance, and support to ensure team objectives align with company strategy. · Process Improvement Leadership: Spearhead organization-wide process improvement initiatives to enhance efficiency, productivity, and profitability. Ensure that initiatives are delivered on time, within scope, and yield measurable business results. · Strategic Collaboration: Collaborate with senior leadership and key stakeholders across departments, including IT, procurement, quality, and strategic accounts, to ensure alignment between process enhancements and business objectives. ·Change Management: Lead organizational change efforts related to process optimization. Demonstrate the ability to influence and guide teams in adopting new practices and improving existing workflows. · Data-Driven Decision Making: Implement data collection and analysis methodologies to track performance metrics. Utilize KPIs to inform decisions, track progress, and drive continuous improvement. · Capital Project Leadership: Lead or oversee capital projects related to process improvements, equipment upgrades, and capacity expansions, ensuring cost-effectiveness and alignment with long-term business goals. · Operational Excellence: Ensure the development, implementation, and maintenance of Standard Operating Procedures (SOPs) to guarantee consistency, quality, and compliance across operations. · Technical Expertise: Provide technical support and troubleshooting guidance for complex process issues, collaborating with cross-functional teams to resolve problems quickly and effectively. · Compliance & Safety: Ensure compliance with health, safety, and environmental regulations in process design and implementation, mitigating risks and maintaining high standards for workplace safety. Knowledge, Skills, and Abilities · Leadership & Management: Strong leadership skills, with the ability to lead a high-performing team of engineers and influence stakeholders at all levels of the organization. · Process Design & Optimization: Deep knowledge of process engineering principles, methodologies, and software tools used to design, configure, and optimize processes. · Change Management: Proven ability to lead change management efforts, ensuring new processes are adopted smoothly and sustain long-term benefits. · Data Analytics: Proficient in analyzing complex data sets to identify trends and actionable insights. Experience using data to drive business decisions and improve performance. · Project Management: Demonstrated project management skills, with the ability to oversee multiple large-scale projects simultaneously, managing resources, timelines, and deliverables. · Cross-functional Collaboration: Excellent interpersonal and communication skills, with the ability to effectively collaborate with various teams and stakeholders across the organization. · Problem Solving: Strong structured problem-solving skills with the ability to develop practical solutions to complex challenges. Education, Experience, and Requirements · Bachelor's degree in Engineering, Business, or a related field; advanced degree preferred. · Preferred 10 years of experience in process engineering, continuous improvement, operations innovation or a related field, with at least 5 years in a leadership role. · Extensive experience in process evaluation, optimization, and design. · Proven success leading large-scale process improvement initiatives and driving measurable business results. · Strong understanding of capital project management and operational budgeting. This role is for a results-oriented, strategic leader who can elevate process engineering within the organization while building and mentoring a strong team of process engineers. Working Environment Work is generally conducted in a standard office administrative setting with limited exposure to physical hazards. Alignment with Caliber's Core Values -- We do the Right Thing -- We are Inspired to Serve -- We are Courageous -- We are Proud -- We have Fun About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [email protected].

Requirements

• Strong leadership skills, with the ability to lead a high-performing team of engineers and influence stakeholders at all levels of the organization.
• Deep knowledge of process engineering principles, methodologies, and software tools used to design, configure, and optimize processes.
• Proven ability to lead change management efforts, ensuring new processes are adopted smoothly and sustain long-term benefits.
• Proficient in analyzing complex data sets to identify trends and actionable insights. Experience using data to drive business decisions and improve performance.
• Demonstrated project management skills, with the ability to oversee multiple large-scale projects simultaneously, managing resources, timelines, and deliverables.
• Excellent interpersonal and communication skills, with the ability to effectively collaborate with various teams and stakeholders across the organization.
• Strong structured problem-solving skills with the ability to develop practical solutions to complex challenges.
• Bachelor's degree in Engineering, Business, or a related field; advanced degree preferred.
• Extensive experience in process evaluation, optimization, and design.
• Proven success leading large-scale process improvement initiatives and driving measurable business results.
• Strong understanding of capital project management and operational budgeting.

Nice To Haves

• Preferred 10 years of experience in process engineering, continuous improvement, operations innovation or a related field, with at least 5 years in a leadership role.

Responsibilities

• Team Leadership: Lead, mentor, and develop a team of process engineers, fostering a collaborative and high-performance work environment. Provide direction, guidance, and support to ensure team objectives align with company strategy.
• Process Improvement Leadership: Spearhead organization-wide process improvement initiatives to enhance efficiency, productivity, and profitability. Ensure that initiatives are delivered on time, within scope, and yield measurable business results.
• Strategic Collaboration: Collaborate with senior leadership and key stakeholders across departments, including IT, procurement, quality, and strategic accounts, to ensure alignment between process enhancements and business objectives.
• Change Management: Lead organizational change efforts related to process optimization. Demonstrate the ability to influence and guide teams in adopting new practices and improving existing workflows.
• Data-Driven Decision Making: Implement data collection and analysis methodologies to track performance metrics. Utilize KPIs to inform decisions, track progress, and drive continuous improvement.
• Capital Project Leadership: Lead or oversee capital projects related to process improvements, equipment upgrades, and capacity expansions, ensuring cost-effectiveness and alignment with long-term business goals.
• Operational Excellence: Ensure the development, implementation, and maintenance of Standard Operating Procedures (SOPs) to guarantee consistency, quality, and compliance across operations.
• Technical Expertise: Provide technical support and troubleshooting guidance for complex process issues, collaborating with cross-functional teams to resolve problems quickly and effectively.
• Compliance & Safety: Ensure compliance with health, safety, and environmental regulations in process design and implementation, mitigating risks and maintaining high standards for workplace safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Director