Director, Privacy and Compliance

Maven Clinic • New York, NY

74d • $180,000 - $215,000 • Hybrid

About The Position

Maven is seeking an experienced Director of Privacy and Compliance to provide strategic leadership across our cross-functional privacy and compliance initiatives, supporting our rapid growth both in the U.S. and abroad. Reporting to the General Counsel, this position will be critical to our ability to scale Maven's unique virtual care model while adhering to applicable regulations and advising business stakeholders on compliance matters. We need a forward-thinking, collaborative and optimistic leader who can help us solve the many complex issues that surface working across different healthcare populations while managing hyper-growth. Excited to build processes? Ready to scale a team? Come join us!

Requirements

• 10+ years healthcare privacy and compliance experience, with demonstrated experience developing and managing compliance programs in a regulated industry, and experience leading compliance audits, investigations, and risk assessments.
• Experience with managed care and/or government programs.
• Experience working with regulatory agencies and/or payors.
• Experience leading healthcare, corporate, and commercial audits and certifications (NCQA & HITRUST a plus).
• Experience interacting and presenting to executive leadership.
• In-depth knowledge of relevant regulations (e.g., HIPAA, GDPR, CCPA) and industry standards.
• Strong project management and cross-functional collaboration skills.
• Strong leadership and managerial skills with ability to motivate a team of compliance associates.
• Thought leadership, ability to synthesize complex information, strong organizational and project management skills, and attention to detail.
• A positive, optimistic leadership style and collaborative mindset.

Nice To Haves

• Experience in telehealth or digital health.
• JD Degree (Bar admission not required).
• Global compliance experience.
• Professional compliance certifications (e.g., CCB, CHC, HCISPP or CIPP).

Responsibilities

• Lead the development, implementation, and management of an effective enterprise compliance program.
• Lead cross-functional compliance initiatives across Finance, People, Marketing, Product, and other teams, while coordinating and leading Maven's Compliance Committee.
• Develop comprehensive privacy and compliance solutions covering provider credentialing, quality assurance, network management, CMS, state healthcare regulations, cross-border requirements, and data protection frameworks.
• Design and execute a company-wide risk assessment and management system, while overseeing all compliance audits, investigations, and regulatory inquiries.
• Create and implement compliance policies and procedures to support Maven's growth in the United States and abroad.
• Lead compliance investigations, develop corrective action plans, and advise leadership on appropriate mitigation and remediation strategies.
• Serve as a subject matter expert and strategic advisor to leadership and business stakeholders on complex compliance matters, establish strong collaboration channels and relationships across our teams, and interface with external regulators as necessary.
• Define long-term compliance strategy and vision for global scalability while monitoring regulatory developments and industry best practices.
• Analyze regulatory standards and publications to provide actionable insights and strategic compliance guidance to stakeholders.
• Develop compliance training programs, executive dashboards, and monitoring systems to identify gaps and validate program effectiveness.

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in office meals, and work together days.
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
• Annual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for US-based employees, with immediate vesting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees