Director, Primary Care Services

Marshall Medical Center•Placerville, CA

3d•$67 - $84

About The Position

The Director of Primary Care Services is a strategic and operational leader responsible for overseeing and advancing primary care services across multiple sites. This role aligns daily operations with long-term organizational goals to drive sustainable business growth, operational excellence, and the delivery of high-quality, patient-centered care within a value-based care framework. The Director partners closely with providers, administrative leaders, key stakeholders and community partners to optimize patient access, enhance clinical outcomes, and expand primary care service lines. Central to this role is ensuring seamless coordination across the care continuum while championing evidence-based practices, operational innovation, financial stewardship, and compliance with regulatory standards. Accountable for setting and executing comprehensive growth strategies, the Director leads efforts to integrate population health management, chronic disease prevention, and patient engagement into primary care operations. This position fosters a culture of accountability, collaboration, and continuous learning by developing high-performing teams and promoting professional development. By aligning clinical excellence with operational efficiency and community collaboration, the Director advances service line growth, patient experience, and long-term sustainability.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Finance, or a related field required. In lieu of a degree, an additional 4 or more years of relevant work experience is required.
Minimum of 8 years of progressive healthcare leadership experience with a bachelor's degree, or a minimum of 12 years of relevant experience without a degree, including substantial experience in ambulatory or primary care operations.
Experience overseeing operations and strategic growth of ambulatory services including primary care.
In-depth knowledge of healthcare trends, clinical best practices, and healthcare finance.
Experience with and knowledge of federal, state, and local healthcare regulations, accreditation standards (e.g., CMS, Joint Commission, CDPH, FQHC, RHC)
Strong understanding of value-based care strategies, including care coordination, prevention, and community health integration.
Strategic thinker with strong business acumen and the ability to develop and implement comprehensive growth plans and long-term strategies that align with organizational goals and drive service line growth.
Proven ability to foster effective partnerships with providers, administrators, and key stakeholders to drive performance and innovation.
Skilled in interpreting operational, financial, and clinical data to make informed, strategic decisions.
Deep understanding of ambulatory operations, patient access systems, and care flow optimization.
Strong leadership, communication, and organizational skills with a track record of developing and leading high-performing teams.
Proficient in Microsoft Office tools including Excel (data analysis and reporting), Word (documentation), and SharePoint (collaboration).
Familiarity with EHR systems, Epic preferred.
Must meet all DMV requirements listed below.

Nice To Haves

Master’s degree in a related field, strongly preferred.
Professional certification in healthcare leadership or quality improvement, preferred. (e.g., FACHE, CPHQ, CMPE)
Deep knowledge of primary care delivery models (e.g., Team Based Care, FQHC, RHC), market dynamics, and value-based care strategies, preferred
Demonstrated success in strategic planning, program development, and leading large-scale growth initiatives within healthcare.
Knowledge of specialty specific payer contracting, bundled payments, and procedural reimbursement models, preferred.
Familiarity with risk management, patient safety protocols, and accreditation readiness processes.
Experience leading change management initiatives using structured methodologies (e.g., Lean, Six Sigma), preferred.
Knowledge of provider contracting, payer relations, and managing value-based payment models, preferred.
Familiarity with risk management, patient safety protocols, and accreditation readiness processes.
Experience leading change management initiatives using structured methodologies (e.g., Lean, Six Sigma), preferred.

Responsibilities

Overseeing and advancing primary care services across multiple sites.
Aligning daily operations with long-term organizational goals.
Driving sustainable business growth and operational excellence.
Delivering high-quality, patient-centered care within a value-based care framework.
Partnering with providers, administrative leaders, key stakeholders and community partners.
Optimizing patient access and enhancing clinical outcomes.
Expanding primary care service lines.
Ensuring seamless coordination across the care continuum.
Championing evidence-based practices and operational innovation.
Ensuring financial stewardship and compliance with regulatory standards.
Setting and executing comprehensive growth strategies.
Integrating population health management, chronic disease prevention, and patient engagement into primary care operations.
Developing high-performing teams and promoting professional development.
Advancing service line growth, patient experience, and long-term sustainability.