Director, Pre-Sales Solutions Engineers

Udemy • San Francisco, CA

106d • $200,000 - $275,000

About The Position

The North America Director of Pre-Sales Solutions Engineering will provide both technical leadership and hands-on support to guide strategic enterprise-level engagements. This role requires a seasoned leader and proven operator who can define the vision and strategy for the Solutions Consulting function, coach and mentor a high-performing team, and act as a trusted advisor to C-level executives. This leader must possess a strong blend of technical expertise, business acumen, executive presence, and sales strategy to drive consistent revenue outcomes and ensure customer success in our rapidly growing learning technology market.

Requirements

• 10+ years of experience in the SaaS industry and B2B sales, with minimum 5 years in leadership role overseeing solutions consulting, sales engineering, or value consulting teams.
• Proven track record of consistently meeting or exceeding sales targets and building high-performing technical sales teams in fast-growing SaaS companies.
• Deep understanding of enterprise learning management systems, corporate training platforms, SaaS business models, and complex technical architectures including cloud implementations.
• Demonstrated experience selling to mid-market and large global enterprise organizations, managing complex multi-stakeholder sales cycles with C-level executives and CFO organizations.
• Strong financial acumen including experience with financial modeling, NPV, IRR, payback analysis, and TCO calculations, with ability to work with finance teams to validate business cases.
• Exceptional leadership, coaching, and communication skills with strong executive presence and ability to translate complex technical concepts into clear business value propositions.
• Bachelor's degree in Computer Science, Engineering, or Business Administration; MBA preferred, or equivalent practical experience in enterprise technology sales.
• Experience with data analytics tools and methodologies to quantify business impact, establish baseline metrics, and demonstrate measurable customer outcomes.

Responsibilities

• Recruit, mentor, and develop a high-performing team of solution engineers, value engineers, and subject matter experts while setting KPIs that align with company and go-to-market objectives.
• Serve as a key strategic partner to sales leadership, leading technical engagements with prospective enterprise clients including discovery workshops, tailored product demonstrations, and executive presentations.
• Develop compelling value assessments and ROI analyses that articulate tangible business outcomes, utilizing financial modeling including NPV, IRR, payback analysis, and TCO calculations for C-level executives.
• Act as an executive sponsor for critical accounts, stepping in to consult on strategy and secure high-stakes deals while maintaining deep understanding of competitive landscape and market trends.
• Partner with product management, engineering, and customer success teams to ensure seamless client experience from pre-sales through implementation, providing market feedback to influence product roadmap.
• Lead value engineering methodology across all enterprise engagements, building repeatable frameworks for quantifying customer business outcomes and training sales organization on value-based selling.
• Design and define necessary processes, tools, and technology to support team operational efficiency while creating standardized sales assets, demo environments, and knowledge bases.
• Represent the company as a thought leader at industry events, ensuring solutions incorporate best practices for cybersecurity, regulatory compliance, cloud architecture, and emerging technologies like AI and ML.

Benefits

• Full access to Udemy courses.
• Monthly UDay to invest in yourself.
• Budget to spend on personal improvement.
• Equity and uncapped OTE compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Educational Services
• Education Level: Bachelor's degree