Director, Portfolio Management

Blue Cross and Blue Shield of North Carolina

About The Position

In this role you will be responsible for leading the planning and portfolio management activities. This includes multi-year strategic planning, annual division planning, business segment specific plans, goal setting and planning coordination with other divisions. We’re seeking a builder of enterprise EPMOs who can design and operationalize governance, operating models, and portfolio processes that scale across business units and multi‑portfolio environments ($100M+). The ideal leader strengthens portfolio management and multi‑year investment planning, enables clear trade‑offs and executive decision‑making, and drives workforce planning to ensure the right capacity, skills, and sourcing models for predictable delivery. They bring hands‑on wins in automation and AI (intake design, business cases, value tracking), coach teams through hybrid/agile/product‑centric transitions, establish vendor‑management strategies (spend visibility and performance), define enterprise prioritization and intake frameworks, and build executive‑ready dashboards, KPIs/OKRs, and benefits‑realization metrics—standardizing core practices while preserving smart flexibility.

Requirements

Bachelor’s Degree and 10 years of experience with strategic planning, annual planning, and/or performance tracking. If no degree, a minimum of 12 years of experience as listed above.
Proven experience building or transforming an enterprise PMO/EPMO, including governance, operating models, and portfolio processes that scale across multiple business units.
Demonstrated ability to create enterprise frameworks that strengthen portfolio management, multi-year investment planning, trade-off decisions and executive decision making.
Experience designing frameworks that operate effectively across multi‑portfolio environments exceeding $100M.
Experience leading enterprise workforce planning to ensure the right capacity, skills, and sourcing models are in place to meet portfolio demand, support strategic priorities, and enable predictable delivery.
Hands‑on experience leading automation and AI initiatives, including intake design, business case development, and value tracking.
Experience coaching teams through delivery model transitions, such as hybrid, agile, or product‑centric structures.
Experience establishing an EPMO vendor management strategy, including spend visibility, performance tracking, and practices that support portfolio delivery.
Expertise defining and operationalizing enterprise prioritization and intake frameworks, including scoring models, criteria, thresholds, and cross‑functional facilitation.
Strong capability in developing enterprise dashboards, KPIs, OKRs, benefits‑realization metrics, and executive‑ready portfolio insights that drive decision‑making.
Demonstrated success driving operating model and process alignment across multiple portfolios, standardizing core practices while enabling flexibility where needed.

Responsibilities

Facilitate and coordinate with stakeholders across the organization to optimize relationships and ensure understanding of strategy, planning and sequencing components, and performance monitoring components and results
Oversee the strategic planning process and organizational reviews, communicating results to top management, and developing strategies based on organizational reviews
Oversee and coordinate divisional and annual/enterprise planning and resource needs (e.g., prioritization and sequencing people/shared resources, investments/funding, and/or acquisition of key assets/capabilities) to support divisional goals.
Ensure program portfolio composition and sequencing to accurately reflect and enable Market strategy
Collaborate with internal teams and other key partners to develop and manage the investment portfolio, including sizing and prioritizing of investments to enable effective execution of the strategic plan and delivering on stated goals.