Director, Population Health - Complex Care

CVS Health • Chicago, IL

5d • $100,000 - $231,540

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes. Population Health drives both our clinical and economic model and is focused on delivering high-quality, cost-effective care. As a Lead Director, Population Health - Complex Health, you will play a critical role in supporting our Oak Street Health patients, providers and business by designing and implementing key Population Health priorities. The Population Health Director will work on programs and interventions, targeted to the right patients, to improve quality and cost of care. They will be an effective cross team leader, working side by side with providers, care teams, operations team members, and Treehouse team members. Content areas for the Director will include, but not be limited to, behavioral health, transitions-in-care, pharmacy and medication adherence, HEDIS / Stars, accurate risk adjustment, preferred partner relationships, and remote monitoring. This will require building relationships with our clinicians, including primary care physicians, nurse practitioners, pharmacists, psychiatrists, registered nurses, licensed clinical social workers, and others. The Director’s focus will include building a system for supporting patients as they near end-of-life, such as advance care planning and connecting patients to high-quality palliative care and hospice care when needed. This a fast-paced, high visibility role to ensure that we are driving innovation and improvement rapidly and consistently within a division.

Requirements

• 7-10 years of prior relevant experience.
• 5+ years specific experience in healthcare / population health / working with healthcare providers; or other similar fields
• Ability to build the trust and confidence of a wide range of stakeholders
• Strong leadership skills and strong influencing skills
• Incredible level of organization and detail orientation
• Analytical and data savvy. Ability to develop business cases, ROI analysis, and financial analysis
• Someone who connects the dots between teams - a proactive communicator who puts individual projects into broader organizational objectives
• Expert in MS Office, Google Apps, project management software
• Pleasantly persistent approach
• Humility
• Quick learner comfortable with a high level of ambiguity
• Bachelor's degree required

Nice To Haves

• Graduate degree preferred but not required (MBA, MPH)

Responsibilities

• Own the execution and the ongoing refinement of Population Health programs in the local division.
• Work closely with functional leaders in the central office to assist with strategy and program design.
• Work side by side with regional leaders and Care Teams to ensure effective implementation of key clinical and business priorities.
• Accountability to key population health metrics, including quality measures, utilization measures, and financial measures.
• Other duties, as assigned.

Benefits

• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement
• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees