Director, Platform Product Manager

Panopto

101d • $140,000 - $150,000

About The Position

The Director, Platform Product Manager (PPM) is a high-impact, strategic role reporting directly to the CPO, responsible for defining the vision and roadmap for the shared platform services that power both the Panopto VCMS and the Elai AI video solution. The PPM will drive scalability, performance, and security across the entire product suite. Additionally, this role will assist the CPO in evaluating Technology Integration Partnerships and conducting product reviews for M&A opportunities. This position is critical to Panopto’s growth and technical foundation.

Requirements

• Minimum of 8+ years of Product Management experience, with at least 3 years focused on B2B SaaS platforms, API products, or platform services.
• Proven ability to understand complex technical architectures, distributed systems, and modern cloud technologies.
• Exceptional ability to translate business goals into a clear, prioritized, and technical platform execution plan.
• Excellent written and verbal communication skills, with the ability to influence cross-functional teams.
• Experience in a fast-growing, private equity-backed environment is advantageous.
• Bachelor's degree in Computer Science, Engineering, Business, or a related technical field.

Nice To Haves

• Experience with AI Services and Platforms, particularly with AI/ML model deployment.
• Demonstrated ability to articulate complex technical platform strategies to diverse audiences.
• Prior product management experience within the higher education or corporate Learning & Development markets.
• Experience in evaluating and managing technology partnerships or involvement in technical due diligence for M&A activity.
• Direct experience participating in the post-merger integration of acquired products or technologies.
• Familiarity with key enterprise compliance standards relevant to data security and privacy.

Responsibilities

• Build the Learning Platform Roadmap: Define, prioritize, and manage roadmap commitments for all shared components, including AI enabled services and capabilities, authentication and authorization, core APIs and microservices, data storage and analytics, infrastructure scalability, and security features.
• Drive Architectural Alignment: Collaborate with Engineering leadership to ensure shared platform services meet needs and maintain technical consistency.
• Define Success: Establish and monitor key performance indicators (KPIs) for platform health, adoption, and performance.
• Act as the Internal Voice of the Learning Platform: Champion and communicate platform capabilities and future vision to internal stakeholders.
• Engage with customers: Work with Product and Customer Experience teams to engage in Customer Councils and Advisor Boards.
• Assist in identifying and evaluating technology partners to enhance Panopto’s product ecosystem.
• Support the CPO in technical and product review of potential mergers and acquisitions.

Benefits

• Competitive base pay ranging from $140,000 - $150,000 USD per year.
• Eligibility for a bonus as part of the compensation package.
• Health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs.
• Programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees