Director, Platform Engineering

CivicPlus, LLC

7d•$177,000 - $279,600

About The Position

We are looking for a Director of Platform Engineering to lead the teams responsible for our multi-cloud infrastructure, observability and reliability practices, developer experience, and CI/CD automation. This leader will shape the technical foundation that enables our product teams to build, deploy, and scale software reliably and efficiently. Reporting to the SVP of Engineering, you will define platform strategy, guide architectural decisions, grow a high-performing team, and partner closely with product, security, and finance. The ideal candidate balances technical depth with strong leadership and an ability to align platform investments with company goals. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

Nice To Haves

7+ years of experience in platform, infrastructure, DevOps, or SRE leadership roles within a SaaS environment.
Deep experience with secure cloud architectures, infrastructure-as-code, hybrid hosting models, and modern security technologies.
Strong knowledge of observability and reliability engineering practices.
Experience building internal platforms that enhance developer productivity and reduce operational burden.
Demonstrated ability to manage and optimize cloud costs at scale.
Strong track record in incident response, risk management, and executive communication.
Strong knowledge of GovRAMP, FedRAMP, NIST, STIGs, ISO 27001 and other government compliance frameworks.
Ability to engage with government agencies and communicate security posture with clarity and confidence.
Strong communication skills and experience collaborating across engineering, product, and business functions.

Responsibilities

Platform Strategy & Team Leadership: Set the platform vision and lead execution across shared services, infrastructure, and tooling while building and mentoring high-performing platform, SRE, and DevOps teams.
Multi-Cloud Infrastructure & Reliability: Own the design and operation of secure, scalable AWS and Azure environments, establishing standards for reliability, observability, resilience, and incident management.
Developer Experience & Delivery: Create paved-road developer platforms, CI/CD systems, and automation that improve velocity, quality, and consistency across teams.
Operational Excellence & Cost Governance: Champion operational rigor through SLOs, reviews, and cost-aware engineering practices, ensuring efficient, sustainable growth.