Director, Platform Architecture – Financial Services
About The Position
The Director of Platform Architecture for Financial Services Industry (FSI) is a strategic leader who defines the architectural vision for banking, insurance, and capital markets clients navigating complex regulatory landscapes and digital transformation imperatives. This role manages multiple teams of Platform Architects, cultivates C-suite relationships with CIOs, CFOs, CROs, and compliance leaders, and drives AI-powered modernization initiatives for Very Large Enterprise (VLE) and Large Enterprise (LE) financial institutions. The Director partners closely with FSI Major Area leadership, Customer Experience Group (CEG), and Go-To-Market (GTM) teams to accelerate platform adoption, deliver measurable business value, and enable mission-critical enterprise transformation while ensuring regulatory compliance and operational resilience.
Requirements
- 10+ years in consulting, digital transformation, or enterprise architecture leadership with significant experience in financial services industry (banking, insurance, capital markets, or payments)
- Proven track record coaching senior talent and managing multi-level architecture teams delivering complex FSI transformation programs in highly regulated environments
- Strong ability to engage with and influence C-suite executives (CIO, CFO, CRO, Chief Compliance Officer, Chief Risk Officer) and enterprise strategy teams at major financial institutions
- Deep understanding of FSI regulatory landscape including Basel III/IV capital requirements, Dodd-Frank stress testing, SOX compliance, PCI-DSS payment security, GDPR/CCPA data privacy, and state insurance regulations
- Demonstrated expertise in AI/automation applications for financial services including intelligent document processing, fraud detection, AML/KYC automation, regulatory reporting, and customer service optimization
- Experience shaping FSI enterprise operating models, leading core banking/insurance platform transformations, and architecting solutions that balance innovation with regulatory compliance and operational resilience requirements
- Strong FSI ecosystem leadership experience with Global System Integrators (Accenture, Deloitte, EY, PwC, KPMG), regional banking/insurance integrators, and strategic technology partners serving financial institutions
- Expertise across multiple ServiceNow product suites with specific experience in Financial Services Operations (FSO), platform strategy, workflow automation, and integration patterns for core banking/insurance systems
- Understanding of FSI technology trends including open banking APIs, cloud-native architectures for regulated workloads, microservices adoption in financial services, and emerging technologies (blockchain, embedded finance, real-time payments)
- Experience navigating complex FSI stakeholder environments including lines of business (retail banking, commercial banking, wealth management, P&C insurance, life insurance), technology organizations, risk/compliance teams, and regulatory affairs
Responsibilities
- Maintain FSI Industry Alignment and Scale Across Portfolio
- Lead & Develop a High-Performing Organization
- Shape the Future of Platform Architecture for FSI Customer Outcomes
- Drive strategic customer outcomes through coaching and enablement of Platform Architects to:
- Engage in Pre-Sales Support
Benefits
- equity (when applicable)
- variable/incentive compensation and benefits
- health plans, including flexible spending accounts
- a 401(k) Plan with company match
- ESPP
- matching donations
- a flexible time away plan and family leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
