Director, Platform & AI Strategic Operations
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About The Position
ServiceNow has significantly integrated AI into its Platform to enhance workflows and drive rapid value for customers. The Platform & AI organization is responsible for the releases that underpin both monetized and non-monetized Platform products as well as AI capabilities that serve all other ServiceNow Workflows and solutions. We are rigorous about building and maintaining a resilient foundation, connected data, and secure and trusted agentic AI for our customers. We are looking for a Director, Platform & AI Strategic Operations to partner with Sr. Director and VP, Platform & AI Strategic Operations to play a critical role in shaping the fundamental direction and purpose of Platform and AI, with the ability to gain a deep cross-BU understanding of ServiceNow's AI vision, market impact, and pricing and packaging implications. In addition to strategic drive, this role requires tactical experience, to execute business cadences in alignment with the strategic vision, backed by data.
