Director Physician Practice Operations, Miami Cancer Institute Key West, FT, 9A-5:30P

Baptist Health • Miami, FL

437d

About The Position

The Patient Access Operations Director at Baptist Health South Florida is a leadership role responsible for overseeing operational initiatives that support all Baptist Health practices. This position involves strategic analysis, collaboration with various stakeholders, and the management of Patient Access departments to enhance operational effectiveness and improve patient experience outcomes. The director will interpret policies, recommend changes, and provide feedback to senior executives while ensuring service excellence in patient care.

Requirements

• Master's Degree in Healthcare preferred with a minimum of 6 years of experience in healthcare, preferably in Revenue Cycle Management, including a minimum of 5 years of leadership experience in a multi-hospital/physician system required.
• In lieu of a Master's Degree, a minimum of 8 years of experience in healthcare, preferably in Revenue Cycle Management, including a minimum of 7 years of leadership experience in a multi-hospital/physician system required.
• National Association of Healthcare Access Management, American Association of Healthcare Administrative Management, or Healthcare Financial Management Association certification preferred.
• Strong leadership, analytical, critical thinking, problem solving, communication, and interpersonal skills.
• Ability to work in a fast-paced environment under tight deadlines.
• Experience with supporting/implementing large scale enterprise-wide system initiatives.

Nice To Haves

• Creative foresight essential to plan effectively for healthcare industry trends and react to unforeseen changes.
• Ability to work and collaborate with multiple stakeholders.
• Fosters and exemplifies high ethical standards and strategic practices.

Responsibilities

• Leads, implements, and manages operational initiatives in support of all Baptist Health practices.
• Facilitates meetings with diverse groups of stakeholders, providing strategic analysis and assessments.
• Oversees relevant Patient Access leaders and departments, including metrics, KPIs, budget development, and process improvement.
• Interprets policies and procedures, recommends changes, and provides feedback to senior executives.
• Collaborates with product line leaders and executives to enhance operational effectiveness and efficiencies.
• Practices the BHSF philosophy of service excellence in providing professional, compassionate, and friendly service.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid time off
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Hospitals
• Education Level: Master's degree
• Number of Employees: 10,001+ employees