Director Physician Group 2

FMOLHS • Lafayette, LA

17d

About The Position

What Makes Us Different? At FMOL Health, we offer you so much more than just a job in the healthcare industry. We offer career opportunities for people who have a calling to share their gifts and talents as part of our healing ministry. As a Catholic hospital, we are here to create a spirit of healing. We offer you something special - the chance to do God's work by helping to serve people in need throughout our community, every day. Job Summary Oversees the administrative and operations activities of multiple Lourdes Physician Group (LOPG) clinical practice sites focusing on physician relationships, staff relations, customer service, and financial management. Assures that medical equipment and other physical properties are maintained in good operational condition. Effectively plans and directs multiple site operations by coordinating administrative policy, physician preferences, and patient needs. Supervises clinic managers and indirectly supervises clinic staff. Oversees special projects, acquisitions, and start-up new practices.

Requirements

• 5 years management experience (Master's degree plus 1 year experience may substitute for 5 years' experience)
• Bachelor's degree or equivalent relevant experience with High School diploma/GED Or Master's Degree plus 1 year experience
• Clinic Operations, Business Administration, Healthcare Administration, or related field

Responsibilities

• Leadership Writes business plans, participates in strategic initiative, and directs operations of multiple clinics. Advises physicians on business development. Resolves problems related to staff, equipment, and system issues in an effort to improve efficiency and ensure the cost-conscious utilization of all resources. Fosters effective communication between LOPG leadership (including physicians) and monitors the performance of all reporting departments. Works Clinic Managers and other Directors to prepare for new physicians and/or processes which will impact LOPG operations.
• Human Resources functions: - Selects, trains, orients, and assigns departmental staff members in a manner that ensures efficient departmental operations and complies with relevant regulations governing the employment process. Implements and monitors departmental work schedules and duty assignments and oversees departmental staffing levels. - Coordinates various HR related activities with FMOL Human Resources department. - Manages and maintains LOPG clerical and clinical float pool. - Prepares performance appraisals, evaluates the performance, and provides feedback to employees.
• Program Management and Daily Operations Participates in the development of annual department operating and capital budgets and monitors the economical use and procurement of personnel, equipment, and supplies. Maintains inventory control of all general office and medical supplies. Practices effective cost containment when ordering operational supplies. Participates in and coordinates with organizational processes to collect and ensure information about hazards and safety practices that are used to identify management issues. Adheres to and monitors staff compliance of established policies and procedures. Provides marketing support to providers and LOPG programs. Coordinates all aspects of new practice start-ups and/or divestitures to include credentialing and enrollment, workflow design, requisitioning of equipment and supplies, human resources, marketing and practice management system set-up. Responsible for reviewing and recommending capital equipment and facilities requests. Responsible for the development, revision and compliance with LOPG's policies related to clinics.
• Performance Improvement and Quality Reacts in a timely manner to resolve patient complaints and/or employee conflicts. Maintains open communication with practice and hospital departments, referring physicians, and staff physicians. Participates in and fosters an approach to continuously improving quality that includes both intra-departmental and inter-departmental activities. Manages the patient grievance process. Develops and implements action plans to meet productivity benchmarks for assigned facilities. Oversees the day to day activities of clinics through the clinic leadership at each site, ensuring a high level of productivity and utilizing Lean Six Sigma methodology. Continually monitors the functioning of the clinics and revises operations as needed. Development and oversight of Physician Group quality programs, including but not limited to safety, environment of care, infection control, and disaster planning.
• Other Duties As Assigned Performs other duties as assigned or requested. Consistently performs 12 organizational Service Standards focused on Values, Service and Quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees