Director, Pharmacy Operations

OneOncology•Nashville, TN

About The Position

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Pharmacy Operations Director (POD) will be responsible for planning, organizing and management of pharmacy associated personnel, programs, services. POD is responsible for the overall day to day operations of PP and work closely with the SVP of Pharmacy Services to pan and coordinate strategic initiatives of PP.

Requirements

Enhances operational effectiveness, emphasizing cost containment, high quality patient care and patient/employee satisfaction
Creates and maintains an environment of trust, integrity, open communication, teamwork and respect
Establishes a culture of accountability and praise and recognition
Delegates to and follows up on delegated tasks to assistant managers/team leads.
Excellent communication skills of overall vision and details required in achieving
Ability to apply data analytics to operational processes
Ability to continually audit and modify operational processes and workflows for efficiency, outcomes and key reporting metrics
Strong leadership in performance coaching, team building and cross functional communications
Doctor of Pharmacy degree or equivalent OR Bachelors or Masters Pharmacy Administration, MBA, or 5 years in pharmacy administration.
Ability to travel independently and to access information from other department
Ability to regularly lift and/or move up to 50 pounds
Ability to sit, stand, walk, climb, balance, bend, kneel, couch, crawl and stoop
Ability to operate an automobile for travel to all clinic locations

Nice To Haves

Preferred 3 years health system leadership and management experience in manager or assistant director level

Responsibilities

Overall operations management across PP and work closely with PIC and other members of PP leadership team.
Provide issue resolution, risk mitigation and employee management.
Responsible for annual evaluations and counseling and/or disciplinary processes/corrective action.
Assures successful realization of goals, implementation and sustainment of projects and initiatives to optimize workflow efficiencies, ensure patient care/satisfaction and regulatory standards are met.
Identify training needs and correlate resources for PP teams.
Manage and lead the provision of safe, timely, and efficient operations.
Effectively plan and allocate staffing requirements to acuity levels.
Monitors effectiveness of projects and metrics; makes changes as indicated; collects and trends data.
Collaborates with providers/clinics concerning operations and reports up to appropriate TN ONC leadership.
Responsible for outside vendor requirements such as building maintenance, supply companies, property management, cleaning service phone & cable services as well as all equipment needs and repairs.
Routinely reviews reports and audits for external and internal stakeholders.
Supports departmental organization structure through proper hiring, and placement, scheduling of work, assignment of responsibility, and delegation of authority
Lead and conduct routine staff and PP leadership meetings.
Collaborates with other departments and agencies regarding resources and services for improved patient care and staff development.
Miscellaneous duties as assigned requested and/or required.