Director, People - Support Services

Pursuit Collection • Denver, CO

95d

About The Position

The Director of People will serve as a strategic and operational leader to our Support Services teams (IT, Finance, Revenue, Development, and People). Acting as a utility player within the People team, this role will oscillate between being a trusted and strategic partner to senior leaders and a hands-on advisor managing day-to-day people needs. We are seeking a seasoned leader who thrives in both strategic and tactical work, demonstrates strong business acumen, and is passionate about building cohesive people practices that drive scale and organizational success. Preference will be given to candidates who are bilingual English/Spanish and/or have prior experience with Workday® HCM.

Requirements

• Demonstrated success in balancing strategic partnership with hands-on execution, with the ability to articulate tangible successes.
• Strong knowledge of HR best practices, employment law, and policy development.
• Self-starter with extreme comfort operating with minimal direction and in a fast-paced environment.
• Exceptional interpersonal, communication, and consultative skills, with the ability to influence and build relationships at all levels.
• 7+ years of progressive HR experience, including at least 3 in a business partner role supporting corporate functions.
• Hands-on experience and ownership rolling out new policies and procedures, from development to implementation and adoption.

Nice To Haves

• Bilingual English/Spanish.
• Prior experience with Workday® HCM.

Responsibilities

• Serve as a trusted advisor to leaders across support services functions, providing strategic HR guidance aligned with business priorities and enterprise goals.
• Partner with executives to develop workforce strategies that drive performance, engagement, and retention.
• Contribute to organizational design, talent planning, and leadership development initiatives across supported functions.
• Analyze trends and metrics to develop proactive People solutions that address key organizational challenges.
• Provide hands-on People support for day-to-day employee relations, performance management, and organizational change initiatives.
• Guide leaders through sensitive matters including coaching, conflict resolution, and policy interpretation.
• Ensure consistent and equitable application of People policies and practices across teams.
• Partner with the People leadership team to design, deliver, and execute enterprise-wide programs and initiatives, including those related to performance management, compensation, benefits, and culture.
• Lead the development, implementation, and continuous improvement of People policies and procedures to ensure compliance, clarity, and alignment with enterprise growth and scale.
• Champion organizational values and contribute to building a positive, high-performing workplace culture.

Benefits

• A hybrid work schedule with a minimum of three days per week in the office.
• A collaborative and supportive work environment.
• Opportunities for professional development and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees