Director Patient Care Services - Oncology - Outpatient Infusion - F/T Days

Hackensack Meridian Health•Edison, NJ

41d

About The Position

This position directs and oversees administrative, operational, and financial operations for the inpatient oncology, outpatient infusion and radiation oncology departments. The Director of Patient Care Services- Site Oncology is responsible for the integration of the local oncology service line development, implementation, and integration and collaboration across the HMH network. Effectively works across departments and the HMH network to efficiently produce outcomes. Ensures the department remains compliant with all state and national guidelines and licensure requirements. This position is accountable for implementing the strategic plan for care delivery systems across the Medical Center/Patient Care Facility (Medical Center), which is fully aligned to the HMH Nursing strategic plan. The Nursing Director for Patient Care Services - Site Oncology, assesses, plans, implements, monitors, and evaluates nursing practice and the nursing care delivery system with direct supervision of front-line leaders and team members. He/she will promote compliance with quality and safety initiatives and will foster effective collaborative relationships between units/departments throughout the HMH network. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

Requirements

Bachelors (BA/BS/BSN) and Masters (MA/MS/MSN/MBA/MPA/MHA) or Bachelors (BA/BS/BSN) and Doctor of Nursing Practice degree (DNP) degree are required. One degree must be in nursing.
At least 5 years of progressive leadership in related fields is required.
Excellent financial management, delegation, and organizational skills.
Ability to communicate effectively, both orally and in writing, and to react quickly and calmly in emergency situations.
Must possess the ability to deal tactfully with colleagues, personnel, residents, family members, visitors, and the general public; and possess an understanding of people and a sense of accountability, fairness, and consistency.
Established analytical, problem-solving and decision-making skills.
Established coaching skills that inspire team members, leaders, and physicians to execute and comply with network strategies.
Capacity to collaborate with diverse populations of team members and physicians to gain consensus and achieve results.
Proven writing, public speaking and presentation skills.
Excellent written and verbal communication skills.
Proven competence in Microsoft Office Programs (Word, PowerPoint, Excel) or Google Productivity Suite (Docs, Sheets, Slides).
NJ State Professional Registered Nurse License.

Nice To Haves

Minimum 5 years of clinical experience preferred.
National nursing administration certification. (Must attain national nursing certification within the 1st year of employment.)
National specialty certification.

Responsibilities

Aligns with hospital and Oncology CTS strategic goals to develop and implement initiatives that support current and future growth of cancer services.
Maintains a current working knowledge of all aspects (including clinical and business) of the service line. Demonstrates this knowledge through leadership, innovation and collaboration.
Manages the day to day operations, including clinical and administrative support staff of all aforementioned oncology areas to maintain the highest levels of patient, physician and team member satisfaction.
Tracks and trends outcome measures. Identifies opportunities and leads efforts for improvement to achieve best demonstrated practice.
Organizes, plans and directs care management activities consistent and in compliance with accreditation/regulatory bodies to include (but not limited to) Joint Commission, NAPBC, ACoS, ACRO or ACR, NJDOH, NJDEP.
Interfaces with leadership at various levels of the organization. Establishes strong working relationships throughout the network to coordinate business/financial objectives and activities.
Oversees the development, maintenance and implementation of policies and procedures.
Manages and/or assists in the recruitment, development and supervision of team members in all aforementioned areas. Creates and sustains an environment that fosters team member engagement. Establishes clear objectives tied to department and organizational strategic goals.
Participates in the implementation of the Medical Center's and the network's HMH organizational and nursing strategic plans, performance improvement program, human resources program, and annual operating budget, plans, goals and objectives.
Demonstrates a clear vision that supports HMH's vision, mission and shared values; maintains a big picture view: foresees challenges and opportunities; generates break through ideas through innovation.
Plans, organizes, and provides administrative oversight of assigned patient care units and/or departments.
Ensures attainment of clinical, service, financial, quality, and growth parameters for assigned patient care units/departments.
Monitors nursing standards of practice, policies, procedures, protocols and guidelines to ensure compliance with internal and external regulatory agencies.
Develops and implements short and long-term goals for all areas assigned in alignment with the Medical Center's and HMH Organizational and Nursing strategic plans. Prioritizes organizational goals and incorporates them into standard work, up to and including leading and/or participating in organizational-level committee work with clear performance improvement goals that is consistent with the mission, vision and philosophy of nursing and the organization.
Supports the Magnet Program Director and Magnet program by ensuring the support of a shared governance model, collection of data, writing of exemplars and coordination of the document as requested.
Supports and interprets policies, procedures, philosophy and objectives of the hospital. Creates a collaborative culture through teamwork that enables HMH to accomplish its mission, vision and strategic priorities.
Maintains consistent rounding for visibility in areas of responsibility to inspire respect, build trust and facilitate communication to peers and subordinates.
Collaborates effectively with other disciplines as appropriate.
Provides the leadership support and resources to ensure a talent pipeline for succession planning and ensures professional development opportunities for team members.
Pursues professional growth and participates in a professional organization.
Provides thorough employee understanding to maximize productivity and minimize turnover.
Ensures compliance with development and implementation of staff satisfaction, retention, and recognition processes.
Oversees compliance with established standards and regulatory requirements.
Participates in development, implementation, and achievement of evidence-based practice standards.
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
Establishes detailed work force management plan to address ongoing staffing needs and including adherence to productivity standards.
Coaches leaders in providing a cost-effective nursing service.
Supports High Reliability Organization (HRO) environment with a focus on patient and employee safety. Participates in review of ONELink/safety events and partners with Patient Safety Officer on any follow-up activities.
Responds to patients and families as necessary. Acts as a patient advocate and maintains privacy and confidentiality of all appropriate information.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.