Director Patient Care Services — Emergency Department

Arkansas Children's Hospital Northwest • Little Rock, AR

9d

About The Position

The Director of Patient Care Services works in collaboration with interdisciplinary teams to implement, evaluate, and enhance patient care service delivery within the assigned department. The Director has 24 hour accountability for the assigned departments to deliver family centered care, demonstrate evidence-based professional practice, and achieve excellence in care.

Requirements

• Bachelor's Degree, Bachelor's Degree Nursing, Bachelor's Degree or Equivalent or Nursing Diploma
• Nursing - 7 years with 5 years of leadership experience
• Registered Nurse (RN) license - Arkansas or Compact State

Nice To Haves

• Master's Degree, Master's Degree Nursing

Responsibilities

• Plans, develops, and fosters a culture or care delivery characterized by a strong shared vision and expectations for excellence in patient and family centered care, patient safety and quality, evidence based professional practice.
• Plans and implements care delivery models and strategies to achieve excellence in care for assigned population in assigned departments.
• Identifies, plans, and utilizes key indicators and measures of quality, safety and customer satisfaction for assigned patient populations and services.
• Establishes clear departmental goals for ongoing clinical care delivery related to evidence based monitoring, evaluation, and improvements in quality and safety.
• Develops, implements, reviews and revises policies, procedures, and practices which are consistent with AC and regulatory requirements.
• Hires, terminates, evaluates, develops, counsels and trains staff.
• Assures accessibility of essential materials, equipment and supplies necessary for patient care. Determines best use of resources.
• Participates in short and long-term planning, budget development, capital needs identification, information systems planning, and identification and management of equipment and other resources.
• Advances professionalism, citizenship and effective community partnerships of staff members.
• Develops quality improvement processes that include goals and performance targets.
• Prepares, justifies and administers departmental and program budgets.
• Serves as Administrator on Call (ACNW) or Administrator on Call Fellow (AC)
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees