Director Patient Care Services - Emergency Department

Vassar Brothers Medical Center•Poughkeepsie, NY

50d•$69 - $128

About The Position

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career. Vassar Brothers Medical Center (VBMC) is a renowned, 349-bed regional medical center overlooking the Hudson River in Poughkeepsie, New York. As a tertiary teaching hospital and the healthcare leader in the Mid-Hudson Valley, we offer comprehensive, subspecialized medical, surgical, and obstetrical/gynecological services to the entire community. Our accolades include: U.S. News & World Report - Best Regional Hospital Healthgrades - One of America’s 50 Best Hospitals Surgical Review Corporation (SRC) - Robotic Center of Excellence At Vassar Brothers Medical Center, we inspire the professional growth of our team members and support a philosophy of shared decision-making. Everyone has a voice and plays a role in defining our future, which helps make this an amazing place to work. Through the strength of our health system and the passion of our team, we continue expanding our care to an even broader market. Our caregivers represent the community in which we work, and our commitment to everyone’s well-being is truly heartfelt. SUMMARY: Under the direction of the VP/CNO, develops, implements, and monitors the patient care delivery system and related nursing practice standards in collaboration with the nursing management team. Responsible for the quality of patient care and provides leadership, planning, coordination, direction, and evaluation of operations. Accountable for leading quality, financials, employee engagement, and patient experience in alignment with the organization’s strategic goals.

Requirements

BSN or Advanced degree in nursing required.
Master’s Degree in Nursing or related fields required.
At least five years of experience in Nursing Leadership with comparable scope.
New York State RN License

Nice To Haves

Nursing Executive Certification preferred.
Membership in a Healthcare/Nursing professional organization preferred.

Responsibilities

Under the direction of the VP/CNO, will plan, organize, direct, and evaluate nursing practice standards for all units.
Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care.
Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity.
Leads and is accountable for reaching organizational goals. Provides recommendations to the VP/CNO for strategic growth targets.
Assumes responsibility for effective fiscal management of department to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions.
Facilitates interdisciplinary and interdepartmental communication for effective operation of clinical services. Works collaboratively with all internal and external constituencies.
Collaborates with Quality Department Leadership to ensure regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety initiatives.
Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions.
Fosters an environment that encourages open communication. Assumes responsibility for communication to ensure that information is shared for effective operations and to promote positive employee relations.
Where Collective Bargaining Agreements exist, partner with Human Resources to provide guidance for the nursing management team in maintaining a standardized approach to employee engagement and labor relations. Will actively participate in labor relation negotiations and labor management activities.
Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence based data into practice.
Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth.
In collaboration with the Department of Professional Development, supports the participation of nursing leadership and staff in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model.
Additional duties as assigned.