Director Partner Success

Madison Square Garden • New York City, NY

364d • $145,000 - $150,000

About The Position

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. The Partner Success team oversees 100+ partnerships operating across all of MSG's sports and entertainment properties including New York Knicks, New York Rangers, Concert Series at MSG, Christmas Spectacular featuring the Radio City Rockettes, and Sphere among others. The partnership portfolio features long standing blue chip brands including JPMorgan Chase, Delta, Pepsi, Anheuser-Busch, Verizon, Lexus, and many more.

Requirements

• Four-year degree in Business Management Education or an equivalent combination of education and experience is preferred.
• 8+ years of strategic consulting or account management experience; particularly in sports or entertainment sector.
• Knowledge of the national sports and entertainment marketplace.
• Experience in account management and relationship building, both internal and external.
• Experience developing new concepts leading to incremental revenue.
• Experience in project management from a leadership role in both conceptualizing plan and execution.
• Experience with event management and creating solutions to meet partner hospitality needs.
• Experience evaluating third-party measurement data and making recommendations based on performance.

Responsibilities

• Lead delivery and execution of contractual assets for partner roster while simultaneously exploring new opportunities to maximize impact against partner objectives.
• Building relationships with internal stakeholders to drive client initiatives, while also utilizing relationships to enforce company priorities.
• Managing all responsibilities for partner roster including status reports, weekly planning calls, budgets, Salesforce, leadership documents, among others.
• Lead event day activations across the partner landscape ensuring execution is meeting partner and MSG standards (includes game nights, concerts, and other events as necessary).
• Lead end of season recap execution, performance evaluation and support in strategy planning.
• Identify upsell opportunities throughout the year and obtain cross-departmental approvals to build and present in a timely manner.
• Assist Crown Properties Collection leads in annual renewal process through appropriate briefs and sharing of key information.

Benefits

• Robust set of tools and resources to help employees understand their interests and purpose.
• Opportunities for upskilling and career growth.
• Commitment to diversity and equal opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees