Director, Partner Sales & Referral Growth

Ophelia

92d • $175,000 - $200,000

About The Position

Ophelia is a venture-backed, healthcare startup that helps individuals with opioid use disorder (OUD) by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost four years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. We’re looking for a Director of Partner Sales and Referral Growth to lead and scale our field-based referral team. This person will lead the full referral sales cycle—from prospecting to closing agreements to nurturing long-term relationships with community organizations, clinics, and treatment centers. This is a player-coach role that involves developing and enhancing our partnerships strategy, along with owning partnership development within your own portfolio. We’re looking for someone who can balance big-picture leadership with boots-on-the-ground execution to expand our referral network in key markets.

Requirements

• 6+ years in service sales, partnerships, or business development, with at least 3 years managing a team.
• Foster and promote a high performance culture that focuses on reaching KPIs, targets, and outcomes.
• Proven success driving a full sales/referral cycle in a complex, multi-stakeholder environment.
• Strong leadership skills: ability to coach, develop, and hold a team accountable to goals.
• Data-driven mindset; able to forecast, analyze, and adjust strategies based on metrics.
• Excellent communication and relationship-building skills, comfortable engaging diverse stakeholders.
• Comfortable working through ambiguity and shifting priorities; able to learn quickly and adapt strategy in a fast-changing environment.
• Willingness to travel for field work.

Nice To Haves

• Healthcare, health-tech, and/or startup experience.

Responsibilities

• Lead, hire, and coach a team of Community Partnership Managers.
• Build and refine a strategy for our referral partnership playbook, including outreach tactics, pipeline management, and partner onboarding.
• Manage the end-to-end referral sales cycle: prospect, engage, negotiate, activate, and maintain partner relationships.
• Set strategy for community referral growth in alignment with Ophelia’s overall objectives.
• Set clear KPIs and track performance (referrals, partner activation, retention, conversion).
• Collaborate with clinical, operations, marketing, and tech teams to ensure seamless referral workflows.
• Travel regularly to key markets to build relationships and represent the company.

Benefits

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!).
• 20 days of PTO per year.
• 10 company holidays.
• Work From Home Stipend.
• 401k Contribution Platform.
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees