Director, Partner Operations
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About The Position
Glean is looking for a Director, Partner Operations to build and scale a robust partner operations infrastructure that accelerates go-to-market (GTM) growth through strategic alliances with agencies, technology partners, and other key stakeholders. This leader will ensure operational excellence by designing streamlined onboarding, training, contract management, and co-selling workflows that empower partners to effectively adopt and deliver Glean’s AI-powered solutions. By driving data-driven insights using advanced analytics and automating partner program processes, the Director, Partner Operations will enable partner-led revenue growth, equitable coverage through tiering and incentive frameworks, and strong alignment across Sales, Marketing, Field Operations, Product, and GTM teams. This role is essential for resolving operational challenges, optimizing partner performance, and scaling Glean’s partnership ecosystem to deliver consistent, sustainable business impact.
