Director, Partner Audits and Investigations

NetApp, Inc.•Durham, NC

About The Position

We are seeking a seasoned, highly analytical leader to serve as Director, Partner Audits and Investigations within the Internal Audit function. This role is responsible for the strategic design, execution, and oversight of the Global Partner Audit Program, ensuring partner compliance with NetApp policies, contractual obligations, and applicable regulatory requirements. In addition, the Director will lead and conduct investigations into allegations of fraud, misconduct, and policy violations received through the NetApp Hotline or other channels. The role plays a critical part in protecting the company’s integrity, reinforcing ethical conduct, and strengthening risk management and control environments. This position reports to the Vice President, Internal Audit and represents Internal Audit on various Business Conduct Councils, working closely with Legal, HR, Compliance, and senior leadership.

Requirements

Minimum 20 years of relevant experience, preferably within a global technology company.
Strong understanding of a two-tier partner sales model.
Proven experience managing and leading remote and geographically dispersed teams.
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Professional certifications such as CIA, CFE, and/or CPA strongly preferred.
Demonstrated ability to manage multiple high-priority initiatives concurrently in a fast-paced environment.
Strong analytical, problem-solving, and written and verbal communication skills.
High degree of discretion and ability to handle sensitive and confidential matters.
Proficiency with audit and data analytics tools; experience applying AI-enabled audit or investigation techniques is a plus.
Willingness to travel on short notice; expected travel approximately 20–30% annually.
Exceptional attention to detail and commitment to accuracy.
Strong ethical standards and unquestioned integrity.
Ability to operate independently while also collaborating effectively across functions.
Demonstrated experience presenting complex matters to senior management and Board-level audiences.
Strong interpersonal skills with the ability to influence and build credibility at all levels of the organization and with external partners.

Nice To Haves

Professional certifications such as CIA, CFE, and/or CPA strongly preferred.
Proficiency with audit and data analytics tools; experience applying AI-enabled audit or investigation techniques is a plus.

Responsibilities

Lead the annual Partner Risk Assessment, incorporating key risk indicators to develop a risk-based audit plan and determine audit scope and country selection.
Plan and execute audits of NetApp partners to assess compliance with contractual terms, company policies, industry standards, and regulatory requirements.
Communicate audit results clearly and constructively to partners and internal stakeholders.
Collaborate with partners and internal teams to develop practical and effective remediation plans.
Monitor and follow up on remediation activities to ensure timely and sustainable corrective action.
Lead and conduct end-to-end investigations into allegations of fraud, misconduct, and policy violations involving employees and partners.
Leverage NetApp systems and data sources to assess allegations and determine factual accuracy.
Collect, analyze, and document evidence; conduct interviews; and prepare clear, defensible investigation reports.
Partner closely with Legal, Human Resources, Compliance, and other stakeholders to ensure appropriate actions are taken based on investigation outcomes.
Identify control gaps and process improvement opportunities arising from investigations to mitigate future risk.
Administer the NetApp Hotline, including triage of reports and coordination with Legal to assign investigations to the appropriate function.
Coordinate the annual enterprise fraud risk assessment.
Participate in quarterly reviews of financial exceptions and oversee follow-up to confirm appropriate remediation.
Review proposed contract language to ensure audit rights and clauses are appropriate for the services and risk profile involved.