Director, Outpatient Services

Lifepoint Health • Holyoke, MA

7d

About The Position

Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint
Behavioral Health and Baystate Health. We are driven by a profound commitment to
prioritize your well-being so you can provide exceptional care to others. As a
Director of Outpatient Services
joining our team, you’re embracing our promise
to provide superior patient care that exceeds industry standards as well as
patient expectations. Join us on this meaningful journey where your skills,
compassion and dedication will make a remarkable difference in the lives of
those we serve.

Valley Springs Behavioral Health Hospital offers compassionate, high-quality
inpatient and outpatient mental health and co-occurring treatment for teens,
adults, and seniors. We provide a full-range of evidence-based medical and
clinical services in a state-of-the-art healing environment. Programs include
inpatient mental health and co-occurring treatment, Partial Hospitalization
Programs (PHP), and Intensive Outpatient Programs (IOP).

The Director of Outpatient Services provides strategic and operational oversight
of all outpatient clinical programs serving individuals with psychiatric and
substance use disorders. This role ensures the delivery of high-quality, integrated clinical care through supervision of individual, group, and family
therapy services, development and implementation of evidence-based treatment
modalities, and coordination of discharge planning to support successful
transitions of care. The Director is responsible for regulatory compliance,
accurate and timely clinical documentation, staff supervision and development,
quality and performance improvement initiatives, and collaboration with internal
departments and community referral partners to support continuity of care and
positive patient outcomes.

We believe that investing in our employees is the first step to providing
excellent patient care. In addition to your base compensation, this position
also offers:

Requirements

• Master’s degree from an accredited school of social work is required. Or is qualified by education and experience in the social services needs of patients with psychiatric and substance use issues.
• A current unencumbered clinical social work license (LCSW) or counseling license is required.
• CPR certification and Handle with Care within 30 days of employment and prior to any patient contact.
• Previous experience in outpatient healthcare, psychiatric and chemical dependency treatment principles required.

Nice To Haves

• Previous management experience at the Director level preferred.

Responsibilities

• strategic and operational oversight of all outpatient clinical programs serving individuals with psychiatric and substance use disorders
• delivery of high-quality, integrated clinical care through supervision of individual, group, and family therapy services
• development and implementation of evidence-based treatment modalities
• coordination of discharge planning to support successful transitions of care
• regulatory compliance
• accurate and timely clinical documentation
• staff supervision and development
• quality and performance improvement initiatives
• collaboration with internal departments and community referral partners to support continuity of care and positive patient outcomes

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director