About The Position

The Director, Organizational Development & Learning will be a strategic architect and builder of HighLevel’s global learning ecosystem. This role is responsible for defining and executing the L&D charter, integrating learning with organizational development, talent management, and business strategy, and enabling scalable growth in a high-velocity SaaS environment. This leader will partner closely with Leadership, People Business Partners, and functional leaders to build organisation-wide capabilities across leadership, performance, career development, and organizational effectiveness while creating a culture of continuous learning and internal mobility.

Requirements

  • Bachelor’s degree required; Master’s / MBA preferred.
  • 12+ years of progressive experience in Learning & Development, Organizational Development, and/or Talent Management.
  • Proven experience building or transforming L&D functions in high-growth, global, SaaS or product-led organizations.
  • Strong track record of partnering with senior leaders and influencing at the executive level.
  • L&D strategy and operating models
  • Organizational development and change management
  • Leadership development and succession planning
  • Talent and performance ecosystems
  • Data-driven mindset with the ability to connect learning outcomes to business impact.
  • Strategic thinker with strong execution discipline.
  • Systems-level thinker who connects learning, talent, culture, and performance.
  • Comfortable operating in ambiguity and building from zero to scale.

Nice To Haves

  • Certifications in OD, L&D, coaching, or change management (e.g., CPTD, ATD, ICF, Prosci) are a plus.
  • Experience designing job architectures, competency frameworks, or career paths (strong plus).

Responsibilities

  • L&D Strategy & Charter Development
  • Organizational Development (OD)
  • Talent Management Integration
  • Leadership & Capability Development
  • Learning Experience Design & Delivery
  • Learning Technology & Infrastructure
  • Measurement & Business Impact
  • Team Leadership & Capability Building
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