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The Director - Operations leads multiple physician practices within our service area. This position serves as the primary contact for the physicians, APPs, and for the practice leaders. This position provides leadership to their practices in the areas of customer service, strategy, patient safety, financial performance, operational efficiency, growth, and employee engagement. The individual in this role monitors key processes to ensure continuous improvement. This position will from time to time assist with recruitment of new providers to their practices. The director will be assigned to lead organizational initiatives that impact all Baptist Medical Group practices. This position works collaboratively across the health care system and throughout our region with other health care leaders.