Director Operations
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About The Position
The Director of Operations In-Store Services oversees the overall process of client operations inside of 360 system for various clients. The role is responsible for setting strategic goals for operational efficiency and increased productivity throughout the organization. This includes oversight of operational workflow implementation and ensuring staffing and functionality is optimum. Partner relationships include contract kick offs process implementation, relationship management and oversight. Analyze current operational processes and performance, recommending solutions for improvement when necessary. Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment. This role is responsible for the direction of people and culture.
