About The Position

The Director of Operations, School-Based Programs, is a key leadership role responsible for the strategic direction, operational oversight, and successful execution of Northwell Health's diverse portfolio of school-based programs within The Institute for Community Health and Wellness. This role will ensure seamless operation of programs such as Northwell Community Scholars, Future Ready NYC, Northwell School of Health Sciences, and Youth Mentorship program, among others. This role will be critical in fostering strong community partnerships, enhancing youth development, and promoting health and wellness among students. The Director will drive operational efficiency, foster collaboration, and scale impact across all initiatives.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 8-12 years of relevant experience and 7+ years of leadership / management experience, required.
  • Minimum of 8-12 years of progressive leadership experience in program management and operations, with a significant focus on school-based or youth development programs.
  • Demonstrated experience working within or extensively partnering with non-profit organizations focused on community health, youth, or education.
  • Experience with workforce development, mentorship, or health science-focused educational pipeline programs.
  • Familiarity with the New York City/Long Island educational landscape and community health needs.
  • Experience securing and managing grant funding for educational or youth programs.

Nice To Haves

  • Master's degree (e.g., M.Ed., MPA, MPH, MBA) highly preferred.

Responsibilities

  • Provide strategic oversight and operational direction for the entire portfolio of school-based programs, ensuring alignment with Northwell Health's mission, community health goals, and educational best practices.
  • Drive program innovation, development, and expansion in collaboration with internal and external stakeholders.
  • Cultivate, strengthen, and manage strategic partnerships with K-12 school districts, individual schools, educational institutions, community-based organizations, and other non-profit entities.
  • Serve as the primary liaison, bridging the gap between Northwell Health and educational systems to facilitate program integration and mutual success.
  • Recruit, mentor, and lead a high-performing team of program managers and staff. Foster a collaborative and empowering environment that promotes professional growth, accountability, and the effective delivery of youth-focused initiatives.
  • Ensure all school-based programs comply with relevant educational, health, safety, and regulatory requirements.
  • Oversee data collection, program evaluation, and reporting processes, providing insights and communicating impact to internal leadership, partners, and funders.
  • Leads an Operations group by communicating with and developing staff members, and building consensus for programs and goals that support a business, function or geographic area.
  • Develops and articulates a short-term strategic vision for areas of responsibility.
  • Maintains comprehensive knowledge of service contracts to in order to develop strategies of standardization and cost savings; analyzes material costs and offers cost-saving solutions to Corporate Procurement.
  • Develops and monitors strategic operating goals, objectives and budget; reports operational performance, justification and/or corrective action.
  • Develops and maintains productive inter/intra departmental clinical, administrative and vendor work relationships to optimize materials management operations.
  • Selects, develops, manages and evaluates direct reports; oversees the selection, development, management and evaluation of indirect reports.
  • Oversees compliance with government and agency regulations.
  • Performs related duties as required.
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