Director, Operations MLS NEXT Pro

Major League Soccer-posted about 1 year ago
$115,000 - $150,000/Yr
Part-time • Senior
Remote • New York, NY
Performing Arts, Spectator Sports, and Related Industries
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The Director of Operations for MLS NEXT Pro is responsible for overseeing all match day operations across the league, ensuring adherence to league standards and managing logistics for special competitions. This role includes directing security operations to ensure a safe experience for fans and coordinating with various stakeholders to facilitate smooth operations during events.

  • Assist clubs in their operational launch, ensuring adherence to league standards.
  • Staff and coordinate the schedule for the League Command Center in New York City during the League Season.
  • Review in-stadium and game-related incidents throughout the season and playoffs.
  • Lead match and stadium operations for league special events such as All-Star games and Cup competitions.
  • Liaise with host venues to ensure necessary staffing levels for stadium and match operations.
  • Oversee Event Guide preparation and communication with stakeholders.
  • Develop and maintain Operations policies and manuals.
  • Handle hiring and onboarding of part-time employees for event operations.
  • Manage weather service communications regarding potential weather delays.
  • Oversee team travel and accommodations with league partners.
  • Develop personal growth opportunities for supervised employees.
  • Bachelor's Degree in Sports Management or a related field.
  • 10+ years of experience in event management for sporting events.
  • Superior organization and project management skills.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proficiency in Office software.
  • Ability to work effectively in a fast-paced team environment.
  • Experience in managing staff and budgets.
  • Ability to travel and work non-traditional hours, including evenings, weekends, and holidays.
  • 2 years' experience at a major sporting facility or club.
  • Knowledge of the sport of soccer.
  • Business proficiency in Spanish.
  • Health insurance
  • Dental insurance
  • Paid time off
  • On-the-job training
  • Vision insurance
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