Director Operations Management

Pearson Education • Topeka, KS

397d • $185,000 - $200,000

About The Position

The Director of Technology Business Operations is a key leadership role responsible for overseeing and managing technology operations across the organization. This position involves planning, monitoring, and executing cross-technology functions such as audit requirements, CISO requirements, security score management, and technical debt. The Director will ensure the successful delivery of releases and manage cross-team dependencies to ensure seamless operations and alignment across all technology initiatives.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Master's degree preferred.
• 15+ years of experience in technology operations, with at least 3 years in a leadership role.
• Experience in managing cross-functional technology initiatives is essential.
• Strong understanding of IT infrastructure, software development, security, and compliance requirements.
• Familiarity with audit processes, security frameworks, and technical debt management.
• Proven ability to lead and motivate cross-functional teams, manage complex projects, and drive operational excellence.
• Excellent verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to think strategically and implement solutions that align with organizational goals.
• Experience in project management, with a track record of successfully delivering technology projects on time and within budget.

Nice To Haves

• Experience working in the Education industry.
• Certification in project management (e.g., PMP) or IT service management (e.g., ITIL).
• Experience with agile methodologies and tools.

Responsibilities

• Lead and oversee the day-to-day technology operations, ensuring alignment with organizational goals and objectives.
• Develop and execute strategic plans to manage cross-technology functions, including audit requirements, CISO requirements, security score improvement, and technical debt reduction.
• Plan and execute the delivery of technology releases, ensuring timely and high-quality outcomes.
• Coordinate and manage dependencies between different technology teams to ensure efficient and effective project execution.
• Ensure that all technology operations comply with regulatory and audit requirements, and work closely with security teams to maintain and improve the organization's security posture.
• Track and monitor key performance indicators (KPIs) related to technology operations, identifying areas for improvement and implementing corrective actions as needed.
• Act as the primary point of contact for technology operations, providing regular updates to senior leadership and ensuring clear communication across all levels of the organization.
• Foster a culture of continuous improvement within the technology operations team, encouraging innovation and the adoption of best practices.

Benefits

• Competitive salary range of $185,000 - $200,000 per year.
• Opportunities for professional development and growth within the company.
• Inclusive culture that values diversity and promotes a sense of belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree