Director, Operations Group Manager - Global Clearing Operations

BNY • New York, NY

2h

About The Position

Execute the Operations strategy for the Platform by planning and day-to-day management of the Operations teams within the SDGs Implement comprehensive set of Operations metrics covering client deliverables, unit costs, efficiency benchmarks, and Key Risk Indicators Ensure Operations meets the quality, efficiency, and productivity standards and goals set by the Operations Practice and Platform EPO, as measured by Operations metrics Implement and enforce the Operations policies, procedures, and best practices of the Operations Practice and ensure compliance with relevant guardrails and regulations Collaborate and communicate with other managers within PODs and SDGs to align on objectives and OKRs Develop and execute effective communication strategies to inform, educate, and inspire the Operations teams about the change initiatives and their benefits Provide coaching and guidance to the Operations teams to facilitate the adoption and integration of change initiatives and address any issues or challenges that may ariseRun the bank

Requirements

• Bachelor's degree in a related discipline or equivalent work experience required.
• Applicable local/regional licenses or certifications as required by the business
• 10-12 years of total work experience with at least 1-2 years of management experience preferred
• Operations experience required, with Agile experience preferred
• Ability to travel as needed
• Background in process re-engineering and experience leading large, diverse teams
• Familiarity with relevant regulations and operations standards.
• Strong communication and collaboration skills
• Ability to provide constructive feedback and build effective teams
• Highly proficient in data literacy and data management
• Problem-solving passion for changing status quo and driving out-of-the-box ideas
• Non-hierarchical, transparent, trusting, trustworthy
• Eagerness to ‘roll up the sleeves' in execution and learning; pushes the team to do the same

Nice To Haves

• Series 7 and Series 24 FINRA licenses preferred
• Experience in DTC, Fed, or Non-US Market clearance and settlements operations preferred
• Prior hands-on experience with AI prompting and automation projects highly preferred

Responsibilities

• Planning and day-to-day management of Operations teams
• Implementing Operations metrics
• Ensuring Operations meets quality, efficiency, and productivity standards
• Implementing and enforcing Operations policies and procedures
• Collaborating with other managers to align on objectives and OKRs
• Developing and executing communication strategies
• Providing coaching and guidance to Operations teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees