Director, Operations Data

Sedgwick

1d•$90,000 - $95,000

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Director, Operations Data PRIMARY PURPOSE: To ensure that all data analytical reporting for both internal colleagues and external clients is provided in a timely, effective, and accurate manner; to direct staff training and growth; and to oversee the overall delivery of all data analytical reporting within the business unit. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

Requirements

Thorough knowledge and understanding of relevant business laws and regulations
Strong understanding of data analytics
Thorough knowledge of insurance industry business practices and processes
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor’s degree in Business or Computer Science from an accredited college or university preferred.
Master’s degree in Business Administration or Statistics preferred.
Ten (10) years of related experience or equivalent combination of education and experience required to include seven (7) years claims management experience.

Responsibilities

Manages analytical and technical solutions enabling business decisions across the company.
Oversees the corporate capability for key performance indicators (KPI) and operational reporting.
Manages the data environment/access for quick computing and complex analytics.
Executes the business model for Sedgwick's analytics services.
Serves as point of contact on assigned projects and is responsible for establishing project objectives and policies and performance standards
Works with appropriate management on qualitative analysis and value added studies.
Oversees the work of assigned colleagues, including project assignment and workflow.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.