Director-Operations Clinic

Baptist•Jonesboro, AR

About The Position

Description Job Responsibilities Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals. Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals. Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations. Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care. Prepare, submit and manage budget for assigned departments. Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems. Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability. Monitor patient, employee, and provider satisfaction and implement plans for improvement. Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines. Performs other duties as assigned. Specifications Experience Description Minimum Required Preferred/Desired 3-5 years Supervisory/Management experience Preferably within clinic/healthcare setting Education Description Minimum Required Preferred/Desired Bachelor's degree Master's degree Training Description Minimum Required Preferred/Desired Special Skills Description Minimum Required Preferred/Desired Licensure Description Minimum Required Preferred/Desired Reporting Relationships Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships Yes Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Requirements

3-5 years Supervisory/Management experience
Bachelor's degree

Nice To Haves

Preferably within clinic/healthcare setting
Master's degree

Responsibilities

Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.
Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives.
Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.
Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.
Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.
Prepare, submit and manage budget for assigned departments.
Supervise managers and providers to ensure compliance with all policies.
Assist managers with developing solutions to complex problems.
Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability.
Monitor patient, employee, and provider satisfaction and implement plans for improvement.
Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.
Performs other duties as assigned.