Director, Operational Technology and Cyber Security

JLL•New York, NY

23d•Onsite

About The Position

We are seeking an experienced Regional Operational Technology Manager to join our team in MENAT, supporting our global Financial Services client. The successful candidate will implement intelligent and sustainable facility solutions at the regional level, managing operational technology and cyber security initiatives while ensuring alignment with global strategies and standards.

Responsibilities

Implement intelligent and sustainable workspace solutions within the assigned region.
Design, implement, and operate Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), Data Centre Infrastructure Management (DCIM), and Supervisory Control and Data Acquisition (SCADA) systems at regional facilities.
Serve as the regional point of contact for Building Control System (BCS) and operational technology programs.
Execute global Smart Building strategies within the regional context.
Monitor and report on regional Key Performance Indicators (KPIs) to support global tracking and performance optimization.
Build strong relationships and collaborate with regional internal and external stakeholders.
Own regional BCS and Operational Technology (OT) KPIs and report progress to the Global Director.
Coordinate regional meetings with local client stakeholders and project sponsors.
Provide regular progress reports to the Global Director and regional leadership teams.
Execute escalation procedures and implement decisions from the Global Director for changes, new devices, and remediation projects.
Deploy innovation, best practices, playbooks, and standards as defined by global leadership.
Provide regional technical expertise on BCS, Internet of Things (IoT) devices, networks, suppliers, and associated processes.
Ensure regional agreements are active and supported with appropriate local headcount.
Drive awareness and capability enhancement within regional JLL service delivery teams.
Monitor regional emerging threats and conduct vulnerability assessments, ensuring remediation within established timelines.
Stay informed about industry changes and advancements, sharing insights with global leadership and leveraging JLL-T and other internal platforms.
Manage the implementation and lifecycle of operational technology networks across regional smart building environments.
Implement OT network standards, segmentation strategies, and secure integration with IT systems as established by global policies.
Execute monitoring, assurance, and resilience measures to ensure regional OT network availability, performance, and cybersecurity compliance.
Lead regional incident response and remediation activities for OT networks, escalating to global leadership when required.
Support continuous improvement initiatives through regional performance analytics and benchmarking aligned with global security frameworks (e.g. IEC 62443, NIST).