Director, Operational Risk Coverage Lead, Data & Analytics
About The Position
Provide second line risk challenge and oversight across the D&A platform's solution portfolio (Data Management, Eagle Accounting, pControl, Eagle Performance), covering all operational risks. Lead risk identification, assessment, monitoring, and reporting for platform activities—including new business, product launches/modifications, platform modernization initiatives (Performance and Risk Platform Modernization, Total Portfolio Analytics), cloud/microservices migrations, and legacy application centralization into the Data Vault ecosystem. Establish and maintain risk and control frameworks for data lifecycle management: data ingestion, transformation, storage, quality, lineage, access controls, entitlements, confidentiality/integrity/availability, and data commercialization/distribution workflows. Challenge AI-enabled capabilities deployed within the platform (e.g., Intelligent Document Processing, Auto Classification, Document Search) to ensure appropriate governance, controls, performance monitoring, explainability/traceability (where applicable), and compliance with internal standards and regulatory expectations. Oversee operational resiliency controls across production support and service delivery (in partnership with TSG/production support), including incident management, problem management, change and release controls, BCP/DR, capacity/availability, and issue remediation tracking to closure. Review and challenge client change initiatives, migrations, and managed services to ensure risk assessments address client-specific requirements, service-level commitments, data privacy and confidentiality, and cross-border considerations. Design and maintain risk metrics and KRIs/KCIs to quantify exposure and performance (e.g., incident rates, change defects, data quality thresholds, control test results, resiliency metrics, AI model performance controls where relevant). Provide regular dashboards and executive-ready reporting for governance forums and senior leadership. Partner with platform architecture and engineering to assess emerging risks from modernization (microservices decomposition, API exposure, cloud patterns, container orchestration, data vault design), and recommend pragmatic control solutions that balance innovation with safety and soundness. Ensure adherence to internal risk policies, regulatory requirements, and applicable standards; coordinate with compliance/legal on regulatory developments impacting data and analytics. Lead thematic reviews and deep dives (e.g., data governance maturity, end-to-end lineage and control coverage, AI use case readiness, third-party/service provider risks, change execution effectiveness). Prepare concise executive-level presentations and materials for risk committees, platform governance forums, and regulatory engagements; articulate platform risk posture, trends, and remediation progress clearly. Contribute to risk culture through stakeholder education and training on platform-specific risk topics, data and AI risk essentials, and control expectations.
Requirements
- 10-12 years in operational risk/technology risk within global financial services or professional services, with significant exposure to data platforms, analytics solutions, and/or asset servicing technology and operations. Experience spanning first or second line roles.
- Ability to influence and partner with senior stakeholders across product, engineering, operations, and business partners; comfortable operating in complex, fast-paced environments.
- Strong analytical, problem-solving, and communication skills with executive presence and the ability to simplify complex topics.
- Bachelor's degree or equivalent combination of education and experience required
Nice To Haves
- Advanced degree or relevant certifications (e.g., FRM, CRISC, CISA, CDMP) are a plus.
Responsibilities
- Lead risk identification, assessment, monitoring, and reporting for platform activities
- Establish and maintain risk and control frameworks for data lifecycle management
- Challenge AI-enabled capabilities deployed within the platform
- Oversee operational resiliency controls across production support and service delivery
- Review and challenge client change initiatives, migrations, and managed services
- Design and maintain risk metrics and KRIs/KCIs to quantify exposure and performance
- Provide regular dashboards and executive-ready reporting for governance forums and senior leadership
- Partner with platform architecture and engineering to assess emerging risks from modernization
- Ensure adherence to internal risk policies, regulatory requirements, and applicable standards
- Lead thematic reviews and deep dives
- Prepare concise executive-level presentations and materials for risk committees, platform governance forums, and regulatory engagements
- Contribute to risk culture through stakeholder education and training
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What This Job Offers
Job Type
Full-time
Career Level
Director
