About The Position
The Director of Operational Merchandising is responsible for supporting the implementation of merchandising initiatives and driving the development of standard best practices designed to improve operational merchandising. This role is responsible for the cross-functional coordination of all activities related to improving efficiencies and accomplishing defined business goals. He/She will work closely with Merchandising leadership at Corporate, Market, and Operating Companies levels. They will also collaborate with leadership/associates from other functional teams or external partners to develop and standardize the tools, processes, and solutions aligned with the key operating initiatives.
Requirements
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions required.
- 8+ years of management/professional experience required.
- Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred
- Experience in sales, planning marketing strategies, and successful public relation efforts
- Experience in working with and developing field-ready technology, tools, routines, playbooks, and standardized business approaches
- Proficiency in leading complex initiatives that include the cross-functional team leadership in the development of tools and technology
- Knowledge and experience in how OPCO go to market across Sales, Merchandising, Finance, Supply Chain, and HR
- A wide range and understanding of the foodservice distribution and food industry including the competitive environment, customers, GPOs, leading industry issues, and key industry challenges
- Ability to effectively lead and manage complex projects
- Demonstrates well-developed influencing skills with the ability to easily connect in a credible manner with field and headquarter leadership teams
- Possesses an understanding and demonstrated capability for strategy, processes, capabilities, enabling technologies, and measurement
- Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
- Able to drive consensus among key stakeholders with diverse needs and interests
- Thinks and acts proactively rather than reactively and directs resources and stakeholders accordingly
- Able to lead and manage a remote team with diverse knowledge, skills and abilities forward to achieve common goals and objectives
- Critical thinking and problem solving
- Working experience in SUS, SAP
- Working experience in Sysco field operations
- Qualitative and quantitative analysis
- Methodical and organized
- Program/Project Management
- Fluent in Microsoft Office Suite of Applications
- Previous implementation skills considered a plus
- Comfortable with ambiguity and willingness to make decisions
- Strong communicator, written and verbal
Responsibilities
- Collaborate with all center-led and field teams, Sales, Marketing, Revenue Management, Business Technology, Finance, HR and other teams to develop field-ready tools, policies, routines, procedures, playbooks, training, and other capabilities required
- Lead the development of overall processes to ensure standardization and compliance across all tools, resources, technology
- Work cross-functionally as an enabler of center strategy, field execution, and other functions
- Lead the development of field-ready playbooks, operating guidelines, and policies
- Serve as the business owner for all technology development with Business Technology
- Oversee the development of standardized reporting for key processes and routines
- Balance field input and creativity with the need for sustainable business process
- Contribute to the achievement of financial and non-financial goals and objectives set forth by leadership
- Creates and fosters high-performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement with a customer focus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
