Director, Operational Excellence
About The Position
Manage operational excellence team, develop OE culture, and lead OE strategy execution for manufacturing sites. This strategic business partner oversees the execution of Shingo-based models, management of training and education in Lean methodologies, and the enhancement and development of various OE tools and systems including Daily Management Systems, A3/Root Cause Problem Solving, and Leader Standard Work. Collaborating closely with operational leaders, this project leader requires close and regular teamwork to drive top-line growth, gross margin expansion, OpEx team, and working capital efficiency. This position acts in a "player-coach" role, leading the team while also actively implementing OE methodologies and initiatives. This role will operate out of a hybrid work environment and must be within commutable distance of the LGC sites in Milford, MA. The Director directs personnel and resources, promoting ownership and accountability in a hybrid environment.
Requirements
- Bachelor's degree in Engineering, Operations Management, Business Administration, or a related field—or equivalent experience that is relevant and applicable
- Previous working experience, minimum 7 years, in an operational excellence or process improvement capacity within a manufacturing organization
- Demonstrated success leading, managing, and motivating people in a fast-paced operational service environment
- Proven knowledge of multiple improvement methodologies (Lean/TPS, Shingo Model, Kaizen, Six Sigma, Theory of Constraints, Total Productive Maintenance)
- Prior experience participating on or leading cross-functional project teams
- Previous success implementing operational process improvements or continuous improvement initiatives
- Proficient computer skills, including working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint
Nice To Haves
- Graduate degree in Engineering, Life Sciences, Business Administration, or a related field
- 10+ years of experience in an operational excellence or process improvement capacity within a manufacturing organization.
- Professional certification in Project Management (PMP, CAPM), Six Sigma, or Continuous Improvement (CCIM)
- Prior experience managing teams spanning multiple sites or geographies.
- Prior work experience in a biotechnology, medical device, or pharmaceutical organization.
Responsibilities
- Lead OE professionals in region to meet business goals, ensure quality compliance
- Manage the personnel activities of direct and indirect reports, including budgeting, engagement, staffing, training, talent management, employee relations, and mentoring and coaching
- Act as a key business ally to cross-functional collaborators and global process owners across various functions, sites, and regions
- Develop and implement operational plans aimed at improving the productivity and profitability of the direct team by achieving excellent standards
- Collaborate with site leaders to develop and maintain forward-looking, site-specific plans driving operational improvements
- Ensure successful implementation, improvement, and management of OE tools and systems, including Daily Management Systems (DMS), throughout the business unit’s operational sites
- Develop and provide effective training and coaching to all levels of the Operations function in improvement methodologies, with an emphasis on Lean/Shingo methodologies
- Provide data insights for decision-making, analyze critical metrics, and advise leadership on trends.
- Serve as a reliable subject matter expert, maintaining a strong knowledge base of OE standard processes and leading CI methodologies and models
- Adhere to company Personal Protection Equipment (PPE) policy
- Perform other duties as required, or assigned by management, to meet business needs
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What This Job Offers
Job Type
Full-time
Career Level
Director
