Director, Offer & Order Distribution Technology

American Airlines Group • Dallas, TX

264d

About The Position

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! As the Director of the Offer-Order-Distribution Technology, you will be leading a team at the forefront of the technical solutions that drive offer generation, order management and third-party distribution for our customers. The role is responsible for significant top line impact to company revenues, specifically responsible for the systems/business processes that help influence and drive commercial decision making. This role is a part of the Revenue Engineering team within the Revenue Management group.

Requirements

• Undergraduate degree in a business discipline or equivalent experience/training.
• 7 years of leadership experience, overseeing large cross-functional teams.

Nice To Haves

• MBA or Master's degree in STEM field preferred.
• Distribution experience as both the partner and the airline.
• Keen understanding of industry distribution trends and emerging technologies and the way US Airways fits into the competitive landscape.
• Outstanding organization, analytical thinking, problem-solving, and project management skills.
• Exceptional verbal and written communication skills, including the ability to effectively interact with employees at all levels within the organization as well as with external agencies/vendors.

Responsibilities

• Works with internal and external stakeholders in support of offer generation, revenue projects and initiatives and supports prioritization efforts across the enterprise.
• Drives the third-party distribution strategy, including third-party connectivity to Online Travel Agencies, Meta-Search Engines, Travel Management Companies and Global Distribution Systems.
• Engages with stakeholders across the organization to set the vision for Offer/Order implementation strategy and project plan.
• Leads the teams responsible for delivery, execution, and performance of American's NDC (New Distribution Capability) in the marketplace.
• Manage the Product Roadmap for the New Distribution Capability by collaborating with IT partners to drive industry-leading solutions.
• Lead commercial strategies and negotiations with third-party distribution partners, including the Global Distribution Systems (GDSs).
• Foster positive account management for distribution partners including Corporate Online Booking Tools (e.g., Concur Travel).
• Creates a relentless focus on marketplace execution to drive incremental revenue outcome for American Airlines.
• Develops managers and analysts to ensure a high level of job proficiency and prepare them for future roles with increasing responsibility.
• Represent American Airlines and the oneworld Alliance at industry distribution initiatives.

Benefits

• Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: Access to health, dental, prescription and vision benefits from day one.
• Wellness Programs: Tools, resources and support to help you be the best version of yourself.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Air Transportation
• Education Level: Bachelor's degree