Director of Workforce Enablement & Transformation

United Services Automobile Association (USAA)•San Antonio, TX

31d•Hybrid

About The Position

Fuel enterprise-wide workforce transformation by reimaging key workforce levers across performance, mobility, skills, workforce health, and talent technology. This role guides director-level leaders in reimagining and delivering future-ready solutions, aligned to the business transformation strategy, that enable agility, growth, workforce effectiveness and employee experience. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position.

Requirements

Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy
Proven success leading large-scale transformation initiative
Breadth of experience across the full talent ecosystem with deep expertise in performance, skills, talent mobility and workforce
Strong understanding of talent technology ecosystems
Exceptional stakeholder management and enterprise collaboration skills
Strategic thinker with systems design and change leadership capabilities

Nice To Haves

15+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy

Responsibilities

Team Leadership: Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association.
Workforce Transformation Enablement Levers: Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming: Performance management
Workforce mobility (rotations, gigs, internal movement)
Skills-powered workforce transformation
Workforce planning and design technology strategy
Workforce health strategy and standards
Change Leadership, Planning, and Execution: Lead strategic planning of change driving interventions aligned to the business and talent strategy. Help the workforce effectively shift into new behaviors, mindsets, and practices to move us forward.
Cross-Functional Collaboration & Influence. Collaborate across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with enterprise strategy.
Integration & Risk Mitigation. Integrate workforce planning with enterprise functions including HR, CFO, CRE, Risk, and Enterprise Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds.
Own and govern the portfolio of workforce enablement and transformation initiatives - prioritize investments, manage interdependencies and resource allocation, monitor portfolio performance and benefits realization, and ensure alignment to association strategy and risk/compliance requirements.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

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