Director of Web Application Services (HR Title: Director) - (INF00000181)

Smu Corp S.A. • Dallas, TX

271d

About The Position

This role is an on-campus, in-person position. SMU is seeking a strategic, collaborative, and technically savvy leader to serve as Director of Web Application Services. The role, reporting to the Associate CIO for Data and Application Services, is primarily responsible for the web content ecosystem, including the Sitecore CMS, Blog, university calendar, and related applications. This position is responsible for providing technical direction, team leadership, and alignment of SMU's web presence by working closely with the centralized Marketing and Communications and distributed marketers.

Requirements

• Bachelor's degree is required.
• Minimum of eight (8) years of progressively responsible experience in web services or digital communications with experience in a leadership or supervisory role.
• Strong technical acumen, including hands-on experience with web platforms, CMS administration (with a preference for Sitecore), HTML/CSS, JavaScript, .NET development, IIS, and front-end best practices.
• Knowledge in administering Windows servers and Microsoft SQL databases.
• Experience with Docker/Containers, Jira, and Github.
• Strong interpersonal and verbal communication skills.
• Strong written communication skills.
• Strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions.
• Strong organizational, planning, and time management skills.

Responsibilities

• Oversee the Sitecore CMS platform to ensure a continuously available web presence for www.smu.edu.
• Build and maintain a strong partnership with the Marketing and Communications team to develop and implement a unified content and platform strategy.
• Supervise and mentor a multidisciplinary team comprising front-end developers, back-end developers, administrators, and advanced support personnel.
• Manage the on-premises Sitecore stack in collaboration with server, network, and database administrators.
• Ensure consistent practices in development, QA, documentation, and support.
• Ensure the health of the Sitecore stack.
• Collaborate with Marketing and Communications to develop an RFP for selecting the next-generation content platform.
• Provide assistance and support to the Associate Director throughout the migration, including partnership with the campus, execution of the migration to the new platform, training and communication, and determination of future staffing needs.
• Support the Associate Director in ensuring that the content and visuals of the SMU website conform to SMU's branding standards.
• Collaborate to establish standards and procedures and communicate them to campus marketing teams across departments and colleges.
• Manage and execute enterprise-level projects.
• Other duties as assigned.

Benefits

• Broad, competitive array of health and related benefits.
• Traditional benefits such as health, dental, and vision plans.
• Wide range of wellness programs.
• Array of retirement programs.
• Professional and personal development opportunities, including tuition benefits.

What This Job Offers

• Job Type: Full-time
• Industry: Personal and Laundry Services
• Education Level: Bachelor's degree