Director of Visitor Programs

GRAND CANYON CONSERVANCY•Flagstaff, AZ

2d•$120,000•Hybrid

About The Position

Grand Canyon Conservancy seeks a visionary and experienced individual to lead the growth and transformation of GCC’s Visitor Programs at Grand Canyon. This key leader will work with a highly skilled team of Program Managers to develop the long-term strategic vision for GCC’s public programs, designing novel and high-impact offerings that ensure all visitors leave with a deep connection to the Canyon and its cultural and natural history. This position requires an innovative and dynamic individual who can bring big ideas to life, drive growth among new audiences, design and deliver highly engaging programs to inspire a new generation of Park champions, and model exemplary partnership and collaboration with Grand Canyon National Park partners. The Director of Visitor Programs supervises staff for the Residency, Field Institute, and Public Events programs and reports to the Chief Operating Officer. The position works closely with Interpretive Sales (retail), Marketing, and Philanthropy teams to increase program integration and drive program fundraising. This is a full-time, exempt, benefit-eligible, hybrid position. Applicants must be located within 6 hours of the Grand Canyon’s South Rim and should expect to travel 25% of their time. Temporary employee housing is provided when traveling to the Grand Canyon. ABOUT GRAND CANYON CONSERVANCY Grand Canyon Conservancy (GCC) is the official nonprofit partner of Grand Canyon National Park. As the official philanthropic and collaborative partner of Grand Canyon National Park, Grand Canyon Conservancy’s mission is to inspire generations of park champions to cherish and support the natural and cultural wonder of Grand Canyon. GCC raises private funds, operates retail shops within the park, and provides premier experiential programs about the natural and cultural history of the region. GCC’s current visitor programs include Artist and Astronomer in Residence, the Grand Canyon Conservancy Field Institute, and community and public events offered in partnership with Grand Canyon National Park Service. Follow the links to learn more about GCC’s Residency Program, Field Institute, and Public Events.

Requirements

Relevant professional experience in nonprofit program management generally developed over the course of a 5–7-year timeframe (although academic degree and/or relevant experience may be applied to offset this timeframe).
Must demonstrate progressive skillset development, including experiential and/or educational program design, development, and evaluation; leading innovation and transformation initiatives from ideation to scale; budget and financial reporting and analysis; leading internal and external collaborative partnerships; and staff development and oversight.

Nice To Haves

Demonstrated abilities as a mission-focused, strategic, and process-minded leader.
Proven ability to manage multiple initiatives or projects concurrently.
Ability to operate independently, showing exceptional discernment in managing risks and challenges.
Demonstrated skills with MS365 software systems, including Teams, SharePoint, Word, Excel, and PowerPoint.
Proven ability to inspire teams, build shared vision, generate excitement and buy-in, and hold direct and indirect employees accountable.
Excellent interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders.
Clear and compelling written and verbal communication skills, with proficiency in public speaking and delivering presentations.
Personal qualities of integrity, collegiality, sense of humor, and commitment to GCC’s mission.
Enthusiasm for working both independently and collaboratively in a fast-paced, deadline-driven environment.
Committed to strengthening a culture of inclusion within and across teams.
Experience with some or all of the following:
Outdoor or wilderness program administration and risk management.
Arts and sciences program administration.
Working with Indigenous communities

Responsibilities

Develop and implement long-range strategies to transform GCC’s visitor program offerings and reach new and historically excluded audiences; generate new philanthropic giving opportunities; and grow GCC’s base of supporters.
Develop a performance culture among a group of diverse and talented individuals by tapping into the power that each member of the team brings to the mission.
Provide leadership and expertise for teams to implement improved monitoring and evaluation frameworks to measure program impact.
Partner with NPS to identify emerging program needs and opportunities, while amplifying GCC funded programs and projects related to visitor enrichment, interpretation, and education which are managed by NPS staff.
Ensure compliance with GCC’s Operating Agreements with Grand Canyon National Park.
Partner with GCC’s Tribal Engagement and Outreach Manager to incorporate tribal perspectives in GCC programs and to identify opportunities for new or innovative programs that deepen engagement with Grand Canyon’s associated tribes.
Identify new partnership opportunities with connected communities to deepen program growth and extend program impact.
Oversee annual program budget and workplan for GCC’s visitor programs, including regularly reporting against quantitative and qualitative goals.
Lead collaboration with internal departments, including Retail, Marketing, IT, and Philanthropy, to execute strategic initiatives and drive program growth.
Identify and implement new operational capabilities required to drive continued program growth, which may include youth experiences, digitally enabled interpretative offerings, and volunteer programs.
Provide leadership for program staff on operational capacity building and process improvement, including risk management, contracting, NPS compliance, and program policies and procedures.

Benefits

employer-sponsored health insurance options with free or low cost premiums and select HSA contributions
life, disability, and AD&D insurance policies at no charge
eligibility for participation upon hire in retirement plans with employer match and financial planning services
paid time off, leaves, and sick time
discounted retail store and GCC-sponsored outdoor training classes

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume