Director of Utilities

Havenpark Communities•Orem, UT

18d

About The Position

As our Director of Utilities, you will be the cornerstone of our utility strategy, serving as the companyâs subject matter expert on water, wastewater, and electric/gas systems. This is a rare chance to architect a new department modeled after the rigor and reliability of a municipal public works operation. You will lead the full lifecycle of our utility assetsâfrom daily operations and maintenance to long-term capital improvementsâensuring safe, reliable service for our residents while driving compliance and operational excellence across our portfolio.

Requirements

Bachelorâs degree in Civil/Environmental Engineering, Utility Management, or a related field (Masterâs preferred). Relevant professional certifications (e.g., PE license, Wastewater or Water Operator Certification) are highly desirable.
10+ years of experience in utility infrastructure, public works, or municipal utility operations. You have deep technical expertise in water, wastewater, and electric/gas systems, with a proven track record in regulatory compliance and utility operations.
Demonstrated success in leading and developing teams, preferably in a utility or engineering environment. You are a self-starter with a talent for identifying needs, investigating solutions, and building the infrastructure to address them from the ground up.
Excellent project management and problem-solving skills, with the ability to listen and communicate effectively with both internal teams and external partners. You thrive in a collaborative environment and are skilled at working with a diverse group of employees to achieve shared goals.

Nice To Haves

Masterâs preferred
Relevant professional certifications (e.g., PE license, Wastewater or Water Operator Certification) are highly desirable.

Responsibilities

Build and Lead a World-Class Utilities Department
Establish and scale the Utilities Department, creating a foundation of excellence modeled on municipal utility standards.
Build and manage a premier network of utility contractors and service providers, vetting and selecting top-tier engineers, operators, and field specialists to uphold our commitment to safety, compliance, and performance.
Develop comprehensive standard operating procedures, maintenance schedules, and monitoring programs that ensure proactive and consistent utility management.
Drive Technical Operations and Asset Management
Serve as the companyâs foremost utility expert for all water, wastewater, electric, and gas infrastructure.
Oversee the critical operations of wastewater treatment plants, wells, lift stations, and other essential utility assets, guaranteeing safe and reliable service delivery.
Implement robust asset management strategies focused on proactive maintenance, lifecycle planning, and system optimization to maximize performance and longevity.
Champion Regulatory Compliance and Safety
Ensure unwavering compliance with all federal, state, and local environmental and utility regulations.
Lead system performance monitoring, documentation, and reporting to meet stringent regulatory requirements.
Manage audits, inspections, and reporting for key agencies, including the EPA, state environmental departments, and utility commissions, maintaining our reputation for integrity and excellence.
Shape Strategic Planning and Capital Projects
Develop and execute long-term utility infrastructure plans, including system upgrades, expansions, and modernization initiatives.
Collaborate closely with capital projects and development teams on utility design, construction, and rehabilitation projects, ensuring seamless integration and quality outcomes.
Identify system risks and implement innovative solutions to mitigate operational disruptions and enhance resilience.
Foster Cross-Functional Collaboration
Partner with operations, asset management, and community teams to ensure seamless utility service delivery and exceptional resident experiences.
Provide expert support to community managers for troubleshooting and utility emergencies, serving as a trusted advisor and problem-solver.
Act as the companyâs primary liaison with utility agencies, contractors, and vendors, building strong, productive relationships that benefit our communities.