Director of, US Medical Affairs Digital, Data, & Technology

GSK • Philadelphia, PA

3d

About The Position

The Director of, US Medical Affairs Digital, Data, & Technology will serve as a key thought leader in digital transformation and HCP engagement, shaping US medical strategy and providing expert guidance on technology and data infrastructure. As a strategic business partner, the role ensures that cost‑effective, innovative digital solutions align with each Therapeutic Area’s (TA) priorities and resource needs.
As a member of the Therapy Area Leadership Team (TALT) and an embedded partner within TA teams, the role drives leadership and innovation across digital engagement, automation, business planning, and next‑generation tools, including AI. It also supports all medical affairs functions—from scientific communications and field enablement to digital execution, data generation, and congress activities.
Success in this position relies on high-level problem-solving to handle a very complex matrix organization, identifying technology solutions and transforming those into specific, actionable plans that drive the medical strategy forward. You will act as a trusted advisor operating within a multi-stakeholder sphere of influence, bridging the gap between US medical objectives and innovative digital execution to ensure GSK remains at the forefront of innovation through the adoption of future-facing capabilities like AI and advanced analytics.
This role requires experience in designing and delivering omnichannel pharma/medical communications campaigns, technical product delivery, demonstrable leadership capabilities, cross-departmental collaboration, operational know-how, and doing it all in a fluid, fast-paced environment.

Requirements

• Master's degree with 5 years or bachelor’s degree with 7 years of biopharmaceutical, preferably Medical Affairs, and/or technology enablement experience.
• Communication: Proven excellent relationship management, strong influencing, and communication skills with the ability to manage senior client expectations.
• Matrix Experience: Established experience working within a matrixed organization with multiple stakeholders.
• Omnichannel experience: Demonstrated deep passion for Omnichannel engagement and the potential for improving how GSK interacts with healthcare professionals, patients, and payers.
• Analytical Skills: Trackable career analytical skills and the ability to see the connections between layers of business operations.
• Technical Literacy: Industry familiarity with the concepts, standards, technology, tools, processes, and services in use for delivering information services.
• Strategic Goal Alignment: Demonstrated ability to build a deep understanding of business area strategic goals, processes, and the technical infrastructure needed and influence stakeholders on the appropriate investments.

Nice To Haves

• Master's degree
• Experience with AI and generative AI tools and processes
• Excellent relationship management, strong influencing and communication skills
• Content knowledge of respective functional area helpful (business operating models, processes & products)
• Experienced leader and able to show competence and understanding on Pharma business models, Digital transformation, environment changes and drivers behind change in preferences in engagement from the HCPs (considering differences across the regions and therapy areas), as well as challenges and impact in a medical affairs organization.
• Able to work at a global level with complex multi-stakeholder global, regional and local spheres of influence.
• Experience in driving Digital Transformation forward bringing together diverse elements, most of them under responsibility of different teams within and outside the region (eg/ Global teams, Offshore content hubs,

Responsibilities

• Strategic Business Partnering: Act as an embedded member of the US TALT, building relationships of trust to be accepted as a sought-after partner and thought leader who influences the overall US medical strategy and implements an aligned digital and technology plan focused on measurable value creation for therapy area teams
• Technology, Data, & Investment Counsel: Serve as the primary expert advisor to leadership on technology and data strategy, providing the strategic counsel necessary to guide investment decisions and prioritize resources for new and emerging capabilities.
• Digital Execution & Ecosystem Leadership: Lead the US digital execution roadmap by coordinating internal and external partners, aligning content delivery and channel activation to therapy area strategy, and applying data‑driven omnichannel approaches to translate insights into clear organizational actions
• Outside-In Innovation: Proactively bring external industry standards and emerging capabilities, such as AI platform tools, into the US medical organization to identify appropriate business opportunities that fill existing medical needs. Collaborate with strategic partners through use case development, implementation, and continuous improvement processes
• Business Process Mastery: Leverage a deep understanding of US medical business processes to guide teams through product launches and day to day delivery, clearly articulating and demonstrating the value-add of technology as a critical business enabler.
• Technical delivery management: Interact directly with all Digital and Tech groups, business owners/users, external product vendors, data vendors, and offshore suppliers to deliver tech enabled capabilities to Medical affairs.
• Matrix Leadership & Coordination: Manage complex relationships and dependencies across internal teams (Digital Fuel, R&D Tech, US Product Owners) and service partners to ensure the seamless delivery of medical capabilities.
• Change Management: Lead cultural change and digital transformation within the US market by identifying root causes of adoption barriers and fostering an environment of experimentation and continuous improvement.
• Compliance & Excellence: Ensure that all technical delivery, creative content, and digital engagement tactics remain fully compliant with US security, quality, and regulatory standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees