Director of Transit Security & Passenger Safety

San Diego Metropolitan Transit System (MTS) • San Diego, CA

107d • $170,169 - $241,640

About The Position

The Director of Transit Enforcement and Passenger Safety is responsible for all operational, planning and administrative functions, and overall supervision of all employees assigned to the Code Compliance and Security operations for MTS. Priority will be given to applications received by October 18, 2025. The position will remain open until filled.

Requirements

• Must possess a bachelor’s degree from an accredited college or university in criminal justice, public administration or a related field.
• Minimum of ten years of experience in a leadership position at a transportation agency or within law enforcement.
• Experience in designing and implementing effective policies and procedures to ensure fair and equitable enforcement practices.
• Must possess or have the ability to qualify for TSA Secret Clearance.
• Must possess and maintain a valid California driver’s license.

Responsibilities

• Develops effective and humane deployment plans for Security and Code Compliance personnel for MTS and its contract operators as necessary.
• Oversees and manages the third-party security contract to ensure compliance and coordinates with the contract security management personnel.
• Ensures that training for all enforcement personnel utilizes current best practices in accordance to state and local laws.
• Develops progressive training programs for both Security and Code Compliance (e.g., de-escalation tactics, diversity and inclusion, unconscious bias and other progressive enforcement tactics).
• Coordinates with the Chief Financial Officer for MTS revenue collection.
• Coordinates with the MTS Chief Operating Officers of the Rail and Bus Divisions relative to the security of passengers and employees on transit vehicles.
• Develops relevant procedures for all Security and Code Compliance elements compatible with law enforcement agencies and ensures that the procedures are up-to-date with regard to changes in federal, state, and local laws and regulations to assure conformance with transit security regulations.
• Maintains positive, cooperative relationships with local law enforcement agencies within the MTS jurisdiction.
• Assists local law enforcement agencies in the investigation of crimes or damage to facilities and property; and assists the San Diego County District Attorney, City Attorney, and local courts with the successful prosecution of crimes occurring on MTS property or MTS right of ways.
• Coordinates with other departments to develop relevant procedures and deployment plans for crowd control and all special event operations.
• Acts as a liaison with community groups in connection with operation of existing routes and in the planning of new services.
• Prepares oral and/or written reports within the areas of responsibility to executive management, the Board of Directors, the Public Security Committee and for other public forums under the direction of the Chief Executive Officer.
• Evaluates performance of personnel and takes appropriate steps to ensure compliance with the rules, regulations, policies and procedures of MTS.
• Develops and maintains crime/incident statistics, ridership counts, inspection levels, fare evasion, and a wide range of other associated categories relative to Code Compliance and Security activities.
• Performs other duties as assigned.

Benefits

• Salary offers are based on factors such as the knowledge, skills, abilities, and relevant experience of the successful candidate.
• This position is in salary grade #17, which has a minimum of $170,169 and a maximum of $241,640.
• Salary grades are typically adjusted annually to ensure they remain market competitive.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees