Director of Transaction Management

Summit Sothebys International Realty•Salt Lake City, UT

27d•Onsite

About The Position

Regional Director of Transaction Management Operations Summit Sothebys International Realty is expanding our team. We are seeking an experienced, collaborative leader to oversee and support our Transaction Management teams across California, Utah, Nevada, and Idaho. This role blends leadership and hands-on operational oversight, offering the opportunity to help set direction while staying closely connected to day-to-day execution. You’ll partner with executive and regional leadership, support transaction managers across multiple offices, and ensure transaction processes are consistent, compliant, and effective for agents, clients, and internal teams. This role is ideal for someone who enjoys building strong teams, improving systems, and solving problems with a people-first mindset. Why Join Us This role offers the opportunity to shape transaction management at a high level while remaining connected to the work that matters most. You’ll have meaningful influence over systems, processes, and team development, and your impact will be felt across agent experience, client satisfaction, and operational success. About Us: Summit Sotheby's International Realty is the local affiliate of a global brand whose name is synonymous with unparalleled experience and customer service. We represent homes of all price points in all corners of the state. Our team is tight-knit, and our goals are off the charts. We believe in pushing the envelope and think each day is an opportunity to redefine the real estate industry. About the Job: This position will be located in our Sugarhouse office. This is a full-time position, Monday through Friday, with a salary range that is based on experience and qualifications. If you’re a proactive professional with a vision for your own growth within a company that’s rapidly evolving, we’d love to hear from you.

Requirements

Experience leading transaction management or real estate operations in Utah, California, Idaho, or Nevada
Proven ability to manage and support high-performing teams
Strategic mindset with a willingness to stay hands-on
Strong experience improving workflows and implementing scalable systems
Comfort using platforms such as Open to Close, SkySlope, DocuSign, and CRM systems
Solid understanding of KPIs, operational metrics, and reporting
Strong communication skills and ability to build trust across teams
Experience leading change, including supporting remote or hybrid teams

Nice To Haves

Three or more years in transaction coordination leadership or brokerage operations
Three or more years leading regional or multi-office transaction teams
Experience driving operational change and cross-department collaboration
Familiarity with multi-state brokerage operations and compliance

Responsibilities

Partner with executive and regional leadership to guide transaction management operations across multiple states
Support and mentor transaction managers, fostering growth, accountability, and performance
Lead hiring, onboarding, and training to ensure team members are set up for success
Refine workflows, streamline systems, and improve operational efficiency
Coordinate regional solutions when challenges arise in individual markets
Collaborate with Marketing, Compliance, and Accounting to ensure alignment with company initiatives
Track and analyze key performance metrics such as transaction volume, productivity, and service quality
Support compliance efforts and risk management in partnership with brokers and compliance teams
Help evaluate and implement technology tools that improve transaction efficiency and transparency

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