Director of Training and Development

Good Greek Moving & Storage • West Palm Beach, FL

2d

About The Position

Good Greek Moving & Storage is seeking a strategic, hands-on Director of Training & Development to lead the design, implementation, and execution of companywide training initiatives. This role is responsible for developing a comprehensive learning and development framework that supports operational excellence, employee growth, and consistent service delivery across all locations. The ideal candidate will be a collaborative leader who understands all facets of the business and drives performance through effective training, onboarding, and continuous development.

Requirements

• Proven experience in training and development leadership, preferably within operations-driven or service-based industries.
• Strong understanding of adult learning principles, instructional design, and performance management.
• Experience implementing and managing Learning Management Systems (LMS).
• Excellent organizational, communication, and presentation skills.
• Ability to collaborate effectively with executive leadership, managers, and frontline employees.
• Strong analytical skills with the ability to measure training effectiveness and employee performance.
• Willingness and ability to travel as needed.
• Hands-on, adaptable leadership style with a commitment to continuous improvement.

Responsibilities

• Collaborate with executive leadership, management, and department heads to assess and identify company-wide training and development needs.
• Design, develop, and implement a comprehensive training curriculum aligned with business goals, operational standards, and company culture.
• Manage, oversee, and optimize the Learning Management System (LMS), ensuring functionality, user engagement, and continuous improvement.
• Gain in-depth knowledge of all company roles and responsibilities to ensure accurate, efficient, and effective training at all employee levels.
• Schedule, organize, and oversee all training sessions, including onboarding programs, seminars, workshops, lectures, and individual training initiatives.
• Lead structured onboarding programs, including orientation, role-specific training, and ongoing education throughout the employee lifecycle.
• Create, implement, and maintain companywide Standard Operating Procedures (SOPs related to training and development initiatives.
• Develop and maintain training materials such as manuals, module summaries, videos, presentations, and digital learning resources.
• Source, implement, and manage training platforms, systems, technology, and developmental tools to enhance learning effectiveness.
• Develop monitoring and evaluation systems to track employee performance, ensuring compliance with training standards and job expectations.
• Continuously assess and refine training programs to align with industry best practices, operational needs, and company objectives.
• Partner with Human Resources and leadership teams to support career development, performance management, and succession planning initiatives.
• Ensure compliance with all regulatory, safety, and industry-specific training requirements.
• Manage and allocate the training budget effectively to maximize resources and measurable outcomes.
• Assist with companywide operations as needed based on business demands.
• Travel to Good Greek offices as required to support training, onboarding, and development initiatives.
• Perform additional duties as assigned by management or ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed